Built for the busy.
Joined September 2020
- Tweets 481
- Following 178
- Followers 90
- Likes 250
365 Photos and videos
Jun 9
We compared 18 self-service kiosks for 2026. Here's what actually fixes the front-desk bottleneck.
Read the full breakdown: hubs.la/Q04kx94Y0
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Jun 4
The average person spends 6 months of their life waiting in lines.
For businesses, that number isn't just a fun fact. It's a liability.
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Jun 3
Exciting news: WaitWell is dominating the G2 Summer Report. 🏆🎉
We earned 19 badges across patient engagement, scheduling, enterprise, queue management, and more - and it's all thanks to our incredible customers.
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May 26
Waiting feels different when people know what to expect.
The new WaitWell website widget brings live queue visibility directly to your website, giving customers a clearer picture of wait times before they arrive.
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May 5
WaitWell is on the floor at AAMVA Region 2! We're doing live demos of our most innovative features: Waillo AI insights and chat, advanced reporting, real-time dashboards, and more! See it in action at booth 209.
#AAMVARegion2
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Apr 24
Smarter service doesn’t mean less human.
Waillo is AI built for people. It understands what customers ask, connects them to the right service faster, and gives teams clear insights to improve efficiency and elevate every experience.
Learn more: hubs.la/Q04drxz80
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Apr 21
One platform. Everything you need to manage service.
Queues, bookings, notifications-WaitWell brings it all under one roof.
We just launched a virtual tour so you can take a sneak peek and see how it works in action.
app.storylane.io/share/9dvvs…
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Apr 17
We just made the customer experience a lot more visual đź‘€
You can now assign icons and colors to services, queues, and categories directly in WaitWell, making it easier for customers to recognize what they need on the customer site quickly.
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Apr 15
Looking for the best queue management software?
We created a guide at WaitWell to help you compare the most important features.
Read the guide: hubs.la/Q04cckwy0
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Apr 2
We broke down the 8 best appointment scheduling software platforms of 2026 so you can find the right fit for how your organization actually delivers service.
👉 waitwellsoftware.com/resourc…
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Mar 26
5,000 calls a month, a 38% abandoned call rate, and staff answering blind with no context.
The result? Abandoned calls dropped to zero.
Full case study 👇
hubs.la/Q0488TGD0
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Mar 24
More customers. Same team. No burnout.
WaitWell helps organizations serve 20-30% more customers without adding headcount, by cutting no-shows, speeding up intake, and matching staffing to actual demand.
See how it adds up 👇
hubs.la/Q04885fS0
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Mar 19
Find any setting, instantly. ⚡
We've all wasted time clicking through menus trying to find one thing. Is it under Workflow? Communication? Queues?
Not anymore. Settings search is here - type what you need and land right where you need to be.
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Mar 13
🚀 New at Waitwell: Ticket tags
We’re always innovating to help teams work smarter. Our latest feature, Ticket tags, makes organizing and tracking tickets faster and easier.
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Mar 11
Accessible public services begin at the point of in-person interaction.
Read more: waitwellsoftware.com/resourc…
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Mar 6
Turn your WaitWell data into instant, actionable insights 📊✨
Waillo Insights turns your data into clear, easy-to-understand guidance so your team can make smarter, faster decisions.
Learn more: waitwellsoftware.com/waillo/
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Feb 24
Another huge milestone - powered by our community!
We’re proud to share that WaitWell has been recognized by G2 as one of the top Office Management Products of 2026.
A huge thank-you to our customers for the trust, feedback, and support that made this possible.đź’™
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Feb 17
Big thanks to #SASFAA2026 for a great conference! We learned a ton about financial aid and loved connecting with our clients across the South. Until next year! 🙌
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Feb 5
Waillo Chat. Fewer wrong turns. Fewer front desk interruptions. Faster help where it matters. 🚀
Learn more: waitwellsoftware.com/waillo-…
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Jan 28
Join Shannon Vander Meulen, Co-Founder & CMO at WaitWell, for a live webinar unveiling Waillo and how it’s taking the WaitWell platform to the next level.
🗓Feb 5, 2026 | ⏰ 1:15 pm MST
🔗 Register now: waitwellsoftware.com/company…
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