Ready to build real AI skills? AI Learning Days is a free, live, hands-on virtual event from ServiceNow University where you can choose your sessions and hear straight from the experts. Find your time zone and register here: bit.ly/4dLXFF2
What if sign language could trigger real-time IT requests in ServiceNow? Meet Paul, the ServiceNow MVP who made it possible.
With his app, Haptic, a user signs on camera and those gestures are converted into text. The system reads context, triggers the right action, and responds in a format the user can understand. No intermediary required.
Paul built Haptic with Build Agent, now generally available in ServiceNow Studio—with skills that extend into Cursor, Windsurf, Claude Code, and GitHub Copilot, so you can build from any environment, with enterprise governance and security from the start.
The only limit is the idea. What will you build next? #BuildMoreWithBuildAgent
We look forward to this week all year long. You’re the reason why. Thank you for bringing the ideas and energy that made #Know26 such an unforgettable experience.
We can't wait to see what you build next! 💚
Day 2 #KNOW26@servicenow keynote getting ready to launch and you better believe I've got my friendship brackets rollin. Thanks to @JimLesser for the treat.
Enterprise learning has been measuring the wrong thing. Seat time. Course completions. Certificates that prove you finished, not that you can do the work.
ServiceNow University just changed that. Starting today, AI Learning Guide coaches you based on how you actually work. SimStudio puts you in the platform to prove real competency—not pass a test.
Nearly 2 million learners are already building careers on the ServiceNow AI Platform. Now they have a coach—and it's free, it's live, and it's built for anyone building a career on the ServiceNow AI platform.
Learn more here: newsroom.servicenow.com/pres…#Know26
ServiceNow SDK Build Agent skills let developers build from Claude Code, Cursor, Codex, and more—and deploy directly to ServiceNow with full governance of the platform.
Most enterprise AI is still an add-on. At ServiceNow, it's the default.
Every product ships with AI. Not a separate line item. Not a bolt-on.
Three innovations that show what that means in practice: newsroom.servicenow.com/pres…