The relationship between a Marketer, SMM, and Community Manager is simple.
A Marketer builds the audience.
A Social Media Manager (SMM) converts that audience into followers.
A Community Manager then turns those followers into a strong, loyal community.
I get asked a lot about the difference between audience, followers, and community.
Today, I’ve broken down the differences, and this is especially important for SMMs, marketers, and CMs to understand.
→ Audience
Your audience is made up of people your content speaks to. Not all of them follow you, many simply come across your content because it is targeted at them.
→ Followers
Followers are people from that audience who choose to follow you, showing a deeper level of interest and connection.
→ Community
A community is the deepest level of connection. It is a group of people who engage with you, support you, advocate for you, and are genuinely impacted by what you do.
Marketers, Social Media Managers (SMMs), and Community Managers (CMs) all work with audiences, but with different goals.
→ Marketers focus on attracting the right target audience and driving conversions.
→ SMMs focus on creating content that attracts a specific audience, building visibility, and growing followership while strengthening the brand.
→ CMs focus on attracting a specific audience with the goal of nurturing relationships, increasing engagement, and building a strong, connected community for a brand or individual.
No matter the role, the process is similar:
→ You attract your target audience
→ Turn them into followers
→ Grow them into a community
By the way, how many of you truly understand the relationship between a marketer, an SMM, and a CM?
I’d love to hear from you. I’ll be going through the quotes and comments.
Let’s have it 🫳