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Zettle Support @ZettleSupport
Joined November 2011
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21 Photos and videos
This has been resolved - All payouts are completed.
Zettle Support@ZettleSupport
5 Sep 2025
🇬🇧 We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts in their accounts. We are investigating. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
463
The issue was fixed at 14:31 CET. Everything is back to normal: receipts are being created without delays.
Zettle Support@ZettleSupport
6 Sep 2025
Some merchants may experience intermittent delays in receipt creation (started 12:05 CET). All receipts are eventually generated. We are actively investigating. Please monitor our status page for the latest updates.
463
Some merchants may experience intermittent delays in receipt creation (started 12:05 CET). All receipts are eventually generated. We are actively investigating. Please monitor our status page for the latest updates.
598
🇬🇧 We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts in their accounts. We are investigating. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
628
This has been resolved.
Zettle Support@ZettleSupport
28 Aug 2025
Some DE merchants using cash registers might experience issues with accepting payments. We're working on finding a resolution as soon as possible.
252
Some DE merchants using cash registers might experience issues with accepting payments. We're working on finding a resolution as soon as possible.
356
The issue has now been resolved. Our systems are fully operational again, and payments are being processed as expected. We sincerely apologise for the inconvenience this disruption may have caused.
Zettle Support@ZettleSupport
27 Aug 2025
All of our payment methods are currently down globally. This is a critical issue, and our teams are working with the highest priority until it is resolved. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
234
All of our payment methods are currently down globally. This is a critical issue, and our teams are working with the highest priority until it is resolved. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
482
This issue has now been resolved. We apologize for any inconvenience this may have caused.
Zettle Support@ZettleSupport
26 Aug 2025
Some Spanish merchants may be experiencing issues with registration and onboarding . We are actively investigating the cause. Please monitor our status page for the latest updates.
286
Some Spanish merchants may be experiencing issues with registration and onboarding . We are actively investigating the cause. Please monitor our status page for the latest updates.
409
This issue has now been resolved.
Zettle Support@ZettleSupport
13 Aug 2025
Issue with receipt generation on Zettle POS in Sweden. Sales are not affected, but merchants may not be able to issue receipts at the moment. We're looking into it and will share updates soon. Please keep an eye on our Status Page for further updates.
251
Issue with receipt generation on Zettle POS in Sweden. Sales are not affected, but merchants may not be able to issue receipts at the moment. We're looking into it and will share updates soon. Please keep an eye on our Status Page for further updates.
344
This incident has been resolved.
Zettle Support@ZettleSupport
1 Aug 2025
We are currently experiencing difficulties with Paypal connected accounts. Merchants may have issues logging in to their account, and payouts are not being sent to their PayPal wallets. Please keep an eye on our Status Page for further updates.
162
We are currently experiencing difficulties with Paypal connected accounts. Merchants may have issues logging in to their account, and payouts are not being sent to their PayPal wallets. Please keep an eye on our Status Page for further updates.
295
This issue has now been resolved.
Zettle Support@ZettleSupport
24 Jul 2025
Some users may be experiencing issues with opening "Sent invoices" in the Backoffice. Additionally, some users may be experiencing issues with paying said sent invoices. Please keep an eye on our Status Page.
143
Some users may be experiencing issues with opening "Sent invoices" in the Backoffice. Additionally, some users may be experiencing issues with paying said sent invoices. Please keep an eye on our Status Page.
296
The issue with app logging has been resolved. Thank you for your patience.
134
Some users may be experiencing issues with logging in to the app. We're working with the highest priority to see this issue resolved. Please keep an eye on our Status Page.
132
This issue has been resolved now. All upcoming payouts will include the remaining funds.
Zettle Support@ZettleSupport
3 Jul 2025
Some merchants (DE, ES, FI, DK, FR) may notice that today's payout is lower than expected. We're working with the highest priority to ensure that the missing payments are included in the next scheduled payout. Please keep an eye on our Status Page.
196
Some merchants (DE, ES, FI, DK, FR) may notice that today's payout is lower than expected. We're working with the highest priority to ensure that the missing payments are included in the next scheduled payout. Please keep an eye on our Status Page.
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