Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵ Hop aboard: zurl.co/8xcNg

Our teams from Zoho Desk and @ZohoCRM just wrapped up an incredible two days at the Experience Show Asia in Singapore. We loved meeting so many professionals to talk all things CX! ☕

Get a bird's-eye view of live ticket traffic, customer happiness, SLA breaches, team performance, and critical service exceptions right from your phone with the Radar app by Zoho Desk 🔎 Learn more: zurl.co/O5HsV

Zoho Spark VCRT schedules Your June 2026 virtual classroom training Elevate your Zoho skills with our comprehensive training lineup across multiple time zones. This month’s training sessions: Zoho CRM Sales Rep: June 8–9 | 9:00 AM–2:00 PM (CDT) zurl.co/jBtHt Zoho Desk: June 8–11 | 9:00 AM–1:00 PM (IST) zurl.co/7rePT Zoho Desk: June 8–11 | 11:30 AM–3:30 PM (APAC) zurl.co/2ECRR Zia Agents: June 9 | 2:00 PM–6:00 PM (IST) zurl.co/beiZZ Zia Agents: June 12 | 9:00 AM–1:00 PM (CDT) zurl.co/tMxTc Zoho CRM Admin: June 15–18 | 9:00 AM–4:00 PM (CDT) zurl.co/IaNNk Zoho Campaigns: June 15–16 | 9:00 AM–12:00 PM (CDT) zurl.co/VSVOg Zia Agents: June 16 | 9:00 AM–1:00 PM (ANZ/APAC) zurl.co/MuANK Zoho Mail: June 16–17 | 1:30 PM–5:30 PM (APAC) zurl.co/Fnaxk Zia Agents: June 19 | 2:00 PM–6:00 PM (IST) zurl.co/YTzVX Seats are limited—register now! #ZohoSpark #ZohoTraining #LearnWithZoho #ZohoCertification #TechTraining

Your customers want to help themselves. Are you making it easy enough? Join us live on May 28 as our experts answer all your questions about knowledge base, community, and AI-powered self-service in Zoho Desk. Register here: zurl.co/Wcm01

This International Customer Support Day, we’re celebrating the incredible people who turn frustration into reassurance! Hear from our leaders from Zoho share inspiring insights and recognize the support professionals who make a difference every single day ✨

Every Wednesday, our experts go live to walk you through a new Zoho Desk topic 🎓 The series repeats monthly 🗓️ Registrations for batches through December are now open! Register here: zurl.co/jAjdd

Wrapping up a fabulous 2 days at @Zoholics USA 🇺🇸 Full rooms, great conversations, and so many familiar and new faces ✨ Thanks to everyone who showed up and made it so special! #ZoholicsUSA2026

Hello from Vegas!🎡 We’re at HDI Service & Support World, showing how Zoho Desk and @ZohoAssist simplify customer support and remote assistance. Find us at Booth 119 through May 7 if you’re around 🙌

In a galaxy far, far away, getting things done requires lightsabers, starships, and the Force. 🌌

[Webinar] Learn to connect Zoho Bookings with @ZohoDesk to provide fast and complete customer support. Choose your preferred time and register here: May 5, 3:30 PM IST: zoho.to/bJeLR May 5, 1 PM EDT: zoho.to/34yCP

In this month’s Ask the Experts, we’re diving into Zia AI! Zia is woven throughout Zoho Desk—from ticket responses and insights to workflows and automation. Bring your questions about Zia and Zia agents, and tell us what you’d like to see next. Drop your questions here: zurl.co/TaOX0

We kicked off our Australia meetups in Melbourne, and what an incredible start it was. Thank you to everyone who showed up with curiosity, inspiring stories, and great ideas! Next up: April 23 - Sydney April 27 - Brisbane April 29 - Adelaide May 1 - Perth Register here: zurl.co/sSZ8P

Helping a customer demands a lot from support teams: business context, customer history, speed, empathy, and precision in every response. They do it all and show up for customers every day. @ZiaAgents show up for support teams—not to take the wheel, but to make the drive easier. Explore Zia Agents for Zoho Desk: zurl.co/lzf2d

“Zoho Desk for @ZetronInc provides the best value as a business product,” says Sophie Kather, Sr. Director of Revenue Ops at ZetronInc. For a mission-critical communications provider like Zetron, every second counts, and support can’t afford to slow down. With Zoho Desk, they moved away from a rigid, one-size-fits-all process to a connected, automated support ecosystem. From capturing 40 years of knowledge in a centralized knowledge base to enabling global teams to work in sync (without stepping on each other’s workflows), Zetron is delivering critical support, at scale. ▶️ Watch how Zetron made the shift.

First Ask the Experts of 2026 is here! We’re starting with the heart of customer service - the support reps. Join us for a text-based discussion on team onboarding, ownership, performance, burnout, and everything in between. Our experts will be in all day answering your questions and taking your feedback. Start the conversation here: zurl.co/NcGAc