Tried “Business Class” on IndiGo.
Correction: tried “Business Class-ish”.
Paid ₹10,000 extra on top of my ₹8,000 ticket.
Because curiosity > common sense.
What did I get?
✈️ A 2x2 seat with may be 1.25x the legroom, the only good part…but with a headrest designed by someone who clearly hates necks.
🍱 A veg snack box… that looked like it also paid ₹8,000 and gave up halfway.
🥄 Disposable cutlery… because washing steel spoons is apparently not “premium”.
🍹 No welcome drink.
🚻 No exclusive washroom.
👋 No special anything.
Basically: Economy Plus… minus the plus.
Now comes the fun part — the math 📉
Delhi–Mumbai, prime 8 PM flight:
• 12 “business” seats
• Only 6 sold including my paid upgrade.
• Assume ₹18K each → ₹1.08 lakh
Alternative universe (aka common sense):
• 24 economy seats in same space (they would have fit 4 rows instead of 3)
• ₹8K each → ₹1.92 lakh
Almost double the revenue.
And that’s before selling front rows at a premium.
So let me get this straight:
Passengers aren’t happy.
Seats aren’t full.
Math isn’t mathing.
But hey… we now have a “premium product”
🤝
Dear IndiGo,
This isn’t business class.
This is identity crisis at 35,000 feet.
Do yourself (and us) a favour:
Stop cosplaying full-service airlines.
Go back to doing what you do best —
tight planes, on-time flights, and honest pricing.
Until then…
Save your ₹10K.
Book an XL seat.
Buy yourself a nice dinner after landing.
You’ll still come out ahead.