Cemplicity is a global digital health company focused on patient-reported experience and outcome solutions, improving the lives of millions of patients.
Joined August 2014
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May 29
What makes a hospital "the best" is changing.
In 2026, patient experience and PROMs will play a bigger role in how private hospitals demonstrate quality, trust and improvement. Learn what this means for leaders.
buff.ly/QPI49c0
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May 19
By strengthening patient-reported SSI surveillance following caesarean birth, Health Innovation West of England and Cemplicity helped reduce SSI rates from 18.5% to 13.3%, delivering an estimated £728k–£1.3m in annual savings for the NHS.
Read the story: buff.ly/Ph0FoUw
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May 11
Integral Diagnostics has built a real-time patient intelligence engine across 26 brands with Cemplicity. The results: 3x higher response rates, 200% more Google reviews in three months, and faster improvements driven by patient voice.
Read the full story: buff.ly/PK5Z5IB
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May 1
Great patient experience is not only about what happens in care, it’s about how that care is felt.
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Apr 30
Why does patient experience matter?
Because even in fast-paced, high-pressure settings, the moments patients remember most are often about how they were made to feel.
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Apr 28
As PX Week shines a light on the impact of care. Southern Cross Health Insurance shows how feedback can be used to celebrate the people behind it. It's a strong example of how listening well can do more than identify what needs to change.
Read more: buff.ly/Ppl2CUd
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Apr 27
From booking to discharge, great patient experience is shaped by every interaction along the way. This PX Week, Grace Hospital shares their perspective on the teamwork, flexibility and attention to detail that help create tailored care experiences.
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Apr 27
Patient experience and staff engagement are connected. With PX Week, the article explains why staff experience—from morale and culture to delivering consistent positive care—matters.
Read more: buff.ly/KoOmyE2
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Apr 23
Too often, healthcare teams cut questions to boost participation, losing the insights needed to improve care. Our analysis found no statistically significant link between survey length and response rates. The real driver is relevance!
Read the insights: cemplicity.com/resources/sur…
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Apr 1
Patient experience and health outcomes are closely connected.
New research shows communication and trust in doctors are strongly associated with better outcomes — another reminder that experience is not separate from quality, but part of it.
cemplicity.com/blog/patient-…
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4 Nov 2025
We’re speaking at the International PX Congress in Abu Dhabi!
Hear Paul Millett, Director of Global BD session on From Policy to Practice: Making Respect Tangible for Every Patient.
#PXCongress #PatientExperience #HealthcareInnovation #ValueBasedCare #PX2025
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30 Oct 2025
We’re excited to be Gold Sponsors of the Patient & Staff Experience Edition of the International PX Congress in Abu Dhabi.
Join us at the event: hubs.la/Q03QV1CM0
#PXCongress #PatientExperience # HealthcareInnovation #ValueBasedCare #PX2025
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9 Oct 2025
We are excited to announce our partnership with @NMCHealthcare to enhance patient experience across their UAE network, turning real-time feedback into timely, data-driven improvements and personalised care.
Read the full announcement: hubs.la/Q03MW45z0
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23 Sep 2025
Hearing what our clients value most about their programme with us reminds us why we do what we do. 💕
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18 Sep 2025
We’re thrilled to partner with Picker Institute to amplify the patient voice in healthcare improvement. Combining evidence with action, we’ll help healthcare leaders turn feedback into meaningful, measurable change.
Read more: hubs.la/Q03JW4HP0
#PatientExperience
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16 Sep 2025
On #WorldPatientSafetyDay, we’re reminded that patient safety isn’t optional, it’s the foundation of care. Every voice matters, and every story is a chance to learn.
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10 Sep 2025
Hearing how we’ve helped our clients reminds us why we love what we do, making a real impact every day. ✨
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25 Aug 2025
We're all about celebrating our team's hard work and the valuable feedback from our clients! We make sure to share this feedback with our amazing team, acknowledging their hard work and expertise.
#DigitalHealth #Support #ExperienceMatters #Feedback
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14 Aug 2025
The way we ask about sex and gender matters. Thoughtful, inclusive survey design helps people feel seen and gives you better data.
Our latest article shares best practices to ask these questions with care and clarity.
Read more: hubs.la/Q03C4HDk0
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