@_experientia profile picture
Experientia @_experientia

The research and design agency Experientia tweets about human-centered and behavioral design mstdn.social/@experientia - experientia.bsky.social

Joined December 2014
  • Tweets 1,952
  • Following 121
  • Followers 842
86 Photos and videos
Experientia retweeted
Financial Times
@FT
20 Oct 2024
Europe should take a digital leap across its innovation gap on.ft.com/4f2BpEU | opinion

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Experientia retweeted
giulio quaggiotto@gquaggiotto
14 Oct 2024
[So much to like here] What can AI learn from the street? aiinthestreet.substack.com/p…
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Experientia retweeted
giulio quaggiotto@gquaggiotto
11 Oct 2024
The "interface-first" bureaucracy and what this means for citizens & welfare eprints.whiterose.ac.uk/2134…
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Experientia retweeted
LSE Impact Blog@LSEImpactBlog
8 Oct 2024
💥New: "The reasons why people hold these views are complex, but it is difficult to ignore that these too are most likely shaped by misinformation" #FakeNews wp.me/p4m9em-dgH
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"The result was a machine learning model based on the concept of “behavioral capital,” a novel approach to addressing the systemic [inequality] issues in recommender systems [in the contemporary art world]." @MattArtz writing about his #ethnographicresearch in @CASTAC_AAA
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"By the way, we did not investigate X because it appeared to play a minimal role in young people’s news consumption." blog.experientia.com/dutch-m…
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Is UX Research too often the method of last resort? UX research is expensive and will delay us, so the argument goes. linkedin.com/pulse/ux-resear…

Is UX Research too often the method of last resort?

UX research is expensive and will delay us, so the argument goes. Rather than taking time to understand the target customer, it is much better to launch a MVP directly onto the market, and test it...

linkedin.com
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Dutch Media Authority @CommvdMedia: “Government should force Big Tech to do news” 78% of Dutch youth get their news mainly from social media, in particular Instagram, TikTok and YouTube, reports Wilfred Takken in the Dutch @nrc newspaper today. blog.experientia.com/dutch-m…
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"taking time to understand the target customer" is seen as a problem linkedin.com/feed/update/urn…) Our comment: linkedin.com/feed/update/urn…) @kimlenox @seratajima

Is there a demand for talent who can do product management product design? Something interesting...

Is there a demand for talent who can do product management product design? Something interesting has been happening to me lately. 👀 Early stage start ups are reaching out to me for my product...

linkedin.com
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Cutting out the "target customer" in a time of fragility and rapid change linkedin.com/feed/update/urn…) @kimlenox Our comment: linkedin.com/feed/update/urn…

Is there a demand for talent who can do product management product design? Something interesting...

Is there a demand for talent who can do product management product design? Something interesting has been happening to me lately. 👀 Early stage start ups are reaching out to me for my product...

linkedin.com
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Experientia retweeted
Rest of World@restofworld
30 Sep 2024
Introducing Digital Divinity: five collections of short articles, illustrated by @DrawGlennDraw, documenting the many ways that religious believers across the globe are using new technologies in their daily practices restofworld.org/series/digit…

Digital Divinity

Ancient traditions meet modern technology.

restofworld.org
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"Fundamentally, the problem with touch-based interfaces is that they aren’t touch-based at all, because they need us to look when using them." @mims in the @WSJ wsj.com/tech/personal-tech/t…

Touch Screens Are Over. Even Apple Is Bringing Back Buttons.

Product designers are embracing how users actually feel after years of pushing flat and sleek

wsj.com
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"Dignify your customers" - short article by book co-autor and @whartonknows faculty member Cait Lamberton: knowledge.wharton.upenn.edu/…

Dignify Your Customers: Three Levers to Pull

Experts from Wharton, Yale, and IDinsight explain how protecting the dignity of your customers can secure their loyalty.

knowledge.wharton.upenn.edu
IDinsight
@IDinsight
5 Jun 2024
ICYMI, IDinsight’s @tom_wein and co-authors Cait Lamberton and @NeelaSaldanha's, book “Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey” is out now! 🔗 Get your copy of the book here: bit.ly/4aLwG7T 🔗 Read more about the book here: bit.ly/3X1qtS1
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Experientia retweeted
Fast Company
@FastCompany
17 Sep 2024
"Drivers are more likely to engage in non-driving activities, such as checking their phones or eating a sandwich, when using partial automation systems." f-st.co/aDVUwma

Tesla and Volvo drivers using partial automation tech were studied. Here are the results

Insurance Institute for Highway Safety (IIHS) conducted monthlong studies with Tesla's Autopilot and Volvo's Pilot Assist to examine driver behavior.

fastcompany.com
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Experientia helps you answer the "why" on people's behavior. Data helps you answer the "who" (and "how many"), the "what", and the "when". If you are dealing with a service that is not growing (or even losing) users, the "why" is extremely crucial.
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.@ErykSalvaggio wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium", to the detriment of our "social imagination". techpolicy.press/challenging…
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Eryk Salvaggio (who is primarily active on Bluesky and Mastodon) wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium". techpolicy.press/challenging…
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The age of "de-consumerism" in Italy, research by Coop and the Censis research institute, reported by Rosaria Amato in Repubblica newspaper, and translated into English.
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Experientia retweeted
Fast Company
@FastCompany
6 Sep 2024
Digital Labels are coming to retailers. That’s a loss for consumers f-st.co/oSf2yta

Digital labels are coming to retailers. That's a loss for consumers

Automating analog pricing systems isn't just a loss for workers; it also puts a burden on shoppers.

fastcompany.com
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