We help businesses turn their phones & web chat into a customer-delighting, lead capturing, revenue generating machine π
Joined March 2010
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Jun 12
Companies that know AI's limits build human backup.
The ones acting like it's perfect leave you stuck.
Two questions to ask any AI receptionist provider:
1. What happens when AI canβt handle a call?
2. Can I reach a human if I need help?
The answers say everything.
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Jun 10
When choosing an AI receptionist, what matters MOST?
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Cost transparency
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Human backup/support
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Tool integrations
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Quality assurance
0 votes β’ 2 days
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Jun 9
Most people shopping for an AI receptionist don't know what to compare.
Every website looks good. Every sales pitch sounds convincing.
Here are the 10 questions that actually matter:
𧡠Thread below (or grab the full guide): abby.com/wp-content/uploads/β¦
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Jun 9
9. Can I review calls and provide feedback?
You need access to:
β Call recordings
β Transcripts
β Analytics
β Easy feedback tools
No access to recordings = flying blind.
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Jun 9
10. What's your data retention policy?
How long is data stored? Can you export it when you leave? What happens when you cancel?
Full guide with what good answers look like: abby.com/blog/10-questions-aβ¦
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May 26
It's National Small Business Month.
Here's what the data says about America's 36.2 million small businesses:
A thread π§΅
π Sources: SBA Office of Advocacy, SBE Council, US Census Bureau (2026)
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May 26
Since 1995, small businesses have created 20.7 million net new jobs.
Large businesses? 13.2 million.
That means 61% of all new jobs came from small business.
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May 26
43.5% of US GDP comes from small business.
That's not "small."
That's nearly half the American economy.
To every small business owner still standing: Thank you.
Happy National Small Business Month πΊπΈ
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May 23
49.2% of small businesses survive 5 years.
You beat the odds.
Happy National Small Business Month πΊπΈ
π SBA Office of Advocacy, 2026
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May 19
Small business owners:
How long have you been in business?
Every year is a year you beat the odds:
β’ 67.7% survive 2 years
β’ 49.2% survive 5 years
β’ 33.9% survive 10 years
π SBA, 2026
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0-2 years
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3-5 years
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6-10 years
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10 years
0 votes β’ Final results
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