In 2025 the Department of Emergency Management took on new responsibilities coordinating the City's street response and large event planning while continuing to run the 911 dispatch center, regulate emergency medical services, lead the Emergency Operations Center, and more.
DEM staff are on duty 24/7/365 through storms, fires, power outages, tsunami threats, and everything in between. We coordinate emergency response operations across agencies, provide elected stakeholders with situational awareness, and share timely, accessible, actionable information with the public.
It was a busy year for every division, with the common thread of complex, interdepartmental problem solving running through each of these functions. Thank you to every member of the DEM team for your dedication - you are indispensable to the safety, preparedness, and resilience of San Francisco.