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Ask UnitedHealthcare @askUHC

We’re here to assist with member questions and issues. Simply tweet us for assistance.

Joined March 2015
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  • Followers 7,064
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Ask UnitedHealthcare@askUHC
15 Mar 2017
Looking for help with your plan? Just ask! Tweet us at @AskUHC to connect with our Customer Care team and get the guidance you need.
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Replying to @definecitrus
Hello Alicia. We completely understand and we want to help. Someone will be contacting you shortly.-Lakesha
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Hello Alicia. We have submitted your information over to the escalation department. Someone will be contacting you directly.-Lakesha
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Replying to @JumokeAyoola5
Hello. Someone will be contacting you shortly.-Lakesha
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Hello. We tried calling you, but we were routed to your voicemail. Someone will call back in an hour. Also, you may want to delete your phone number as it is not private.-Lakesha
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Replying to @gwarrennyc
Our Social Care Team received and responded to your email. Our responses come from Personal Health Messaging Center. You will be prompted to log in/register your HealthSafeID to review and reply to our responses. - Tori
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Hello Gregory. Our Social Care Team received and responded to your email. Our responses come from Personal Health Messaging Center. You will be prompted to log in/register your HealthSafeID to review and reply to our responses. Take care!- Becca
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Replying to @kellbell_75
Hello. Please delete your post as it is not private. You will need to direct message us your contact information.-Lakesha
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Hello. Please delete your previous post. We have your contact information and someone will contact you Monday.-Lakesha
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Replying to @shaneSnipes
Hello Shane. We're sorry for your frustrations. Please direct message us your phone number. We'd be happy to reach out to you directly. Thank you.-Lakesha
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Hello Shane. We apologize for any confusion. It looks like your issue have been escalated for further assistance. However, if you have any other questions and concerns please let us know.-Lakesha
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Replying to @RealOpinionOnly
Hello Rishab. We are sorry to hear this. Someone will be contacting you shortly.-Lakesha
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Hello Rishab. We tried calling you, but we were routed to your voicemail. Someone will be calling you back in an hour. We will be calling you from an 800 number.-Lakesha
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Replying to @KPmillionaire
Hello. Someone will be contacting you shortly.-Lakesha
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Hello. May we have your name?-Lakesha
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Hello Emily. Tried to reach you, but the call went to voicemail. Will try again in about an hour. - Bill
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Hello Emily. We have made several attempts to reach you and have been unsuccessful. Please let us know if you require assistance.-Lakesha
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Replying to @cpetelis
@cpetelis Hello Nancy. Someone will be contacting you shortly.-Lakesha
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Hello Nancy. We tried calling you at the phone number you provided, but it is not a working number. Please DM us a good contact number and someone will contact you directly.-Lakesha
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Replying to @Orland1M
Someone will be contacting you shortly.-Lakesha
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Hello Lillian. We tried calling but was not successful. We will call back in an hour.-Lakesha
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Replying to @simplybeingelle
Hello Elle. We certainly understand your concern. Please reach out to the customer service number on the back of your member ID card. Or if you prefer you can DM us your phone number and the best time to call, and we will get you connected. Thank you.-Lakesha
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Hello Elle. Please have them reach out to the customer service number on the back of their member ID card if they require assistance. Thank you.-Lakesha
Replying to @andregayle79
Hello Andre. We are very sorry to hear of your frustration. If you would like us to look into this with you please DM us your phone number and the best time to call. Thank you.-Lakesha
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Hello Andre. If you still require assistance please let us know.-Lakesha
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Replying to @paulhogle
@paulhogle Hello Paul. We understand your concern. We will be more than happy to look into this with you. Please DM us your phone number and the best time to call. Thank you.-Lakesha
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Hello Paul. If you still require assistance please let us know. Thank you.-Lakesha
Replying to @alejandroJK
Hello Alex. We are very sorry to hear of your frustration. If you would like for us to look into your concern with you please DM us your phone number and the best time to call. Thank you.-Lakesha
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Hello Alex. If you still require assistance please let us know. Thank you.-Lakesha
Replying to @bitchesanshitt
Hello. We are very sorry to hear of your frustration. We will be more than happy to look into your concern with you. Please DM us your phone number and the best time to call. Thank you.-Lakesha
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Hello. If you still require assistance please let us know. Thank you.-Lakesha
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Replying to @MpowerMed_Inc
Someone will be contacting you shortly.-Lakesha
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Hello. We appreciate you briefly speaking with us today. If you have any questions or concerns please let us know. Thank you.-Lakesha
Replying to @e94c1424950f4a2
We attempted to reach you at the number provided but were directed to your voicemail. Please if possible reply with your name. Our Social Care Team will try back again in about an hour. -Toni
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Hello. We have made 3 attempts to reach you and have been unsuccessful. Please contact the customer service number on the back of your member ID card for further assistance. Or you can provide us a good day/time that we can reach you. Thank you.-Lakesha
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We're sorry for any frustration this may be causing. Please let us know if we may be of any assistance by private messaging us your name and a good contact phone number. Thank you! - Cris
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We're sorry for any frustration this may be causing. If you change your mind and need help, please let us know. -Cris
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Hello Emily. We are sorry that you are having issues locating a provider near you. We have sent an escalation over to the appropriate team. Someone will contact you directly from that team. Please let us know if you have other questions or concerns. Thank you.-Lakesha
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Hello Emily. Email us at askuhc@uhc.com. When doing so please include your full name, date of birth, member ID and reason for your email along with referencing Social Media Case #854009 in the subject line. Thank you.-Lakesha
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We're very sorry to hear this. We'd be happy to help. Please DM your email address along with any screen shorts you can provide of the mailings you are receiving. Thank you -Tracy
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Please follow us, so we may follow up with you directly. -Tracy
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