Welcome to Telecel Ghana Customer Care. Monday to Sunday ( 24 Hours). #HappyToHelp
Joined July 2013
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Hello andthewinneriswho,
Sorry about the experience.
I will be glad to assist you.
Kindly share your query DM for assistance.
On standby.
Thank you for contacting Telecel. Linda.
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\ Hello andthewinneriswho,
Sorry about the experience.
I will be glad to assist you.
Kindly share your query DM for assistance.
On standby.
Thank you for contacting Telecel. Linda.
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6 Oct 2025
From airtime to rides, from games to bills payment, Telecel Play has it all!
Download now and enjoy FREE 1GB of data🥳
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6 Oct 2025
This October, it’s all about CARE. ❤️ We’re celebrating our customers with renewed focus and a promise to make the impossible possible for you.
Let’s keep connecting energies that move businesses forward.
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28 Sep 2025
Dear Valued Customer, we are pleased to inform you that Telecel Cash services on *110# and Telecel Play App have been fully restored. Continue to enjoy seamless transactions. We appreciate your patience.
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24 Sep 2025
From airtime to rides, from games to bills payment, Telecel Play has it all!
Download now and enjoy FREE 1GB of data🥳
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12 Aug 2025
Are you a talker or a scroller?🥳 Either way, we’ve got your back💯.
Dial the prompt now to enjoy!
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12 Aug 2025
Send your love across the world with our value-packed roaming packages🌍.
Get 1.1GB for GHS105 to browse and 20 minutes of talktime to make calls in over 93 destinations, including all of Africa!
Use the Telecel Play App to opt for this!
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18 Jul 2025
Dear Valued Customer,
we are pleased to inform you that the challenges with intermittent voice and slow data services have been resolved. We appreciate your patience and apologise for any inconvenience this may have caused.
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1 Jul 2025
Unlock more data for the same price! Enjoy 250GB for GHC400. Simply dial *700# or *500#, or visit the Telecel Play App to purchase your data bundle. Best of all, this offer is non-expiry. 😎
#telecel
#ConnectingEnergies
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12 Jun 2025
The Telecel 2Moorch Money is here. Grab your chance of winning, Big. All you have to do is dial *500# or visit Telecel Play App to opt in. You double your chances of winning by reloading or bundling with Telecel Cash.
#TelecelCash
#ConnectingEnergies
#2MoorchMoney
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Telecel Ghana Customer Care retweeted
23 Dec 2024
You miss the early bird tickets for Detty Rave? No wahala! You can still snag your tickets at a 40% discount when you purchase with AT and Telecel. We all go dey there this year🔥🔥
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Telecel Ghana Customer Care retweeted
17 Oct 2024
Celebrating Care Month with smiles, laughter, and unforgettable moments at the Frontline Engagement. Let’s throwback to some fun moments from the Frontline Engagement Conference
#Telecelgh
#TelecelCareMonth
#ConnectingEnergies
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18 Jun 2024
Hello @KwakuWan, I'm sorry to learn about your experience and understand your frustration. We take such matters seriously and are committed to resolving this issue. 1/2
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18 Jun 2024
If there's anything specific that we can do to address your concerns, Kindly DM for further assistance. Thank you. Yaa.
x.com/messages/compose?recip… 2/2
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5 Apr 2024
Dear Valued Customer, please be informed that challenges with our Mobile and Fixed services in parts of Oyibi, Amrahia, Valley View, Ashiyie and its environs have been resolved. We appreciate your patience and sincerely apologise for any inconvenience caused.
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3 Apr 2024
Dear Customer, we are currently experiencing challenges with our Mobile and Fixed services in parts of Oyibi, Amrahia, Valley View, Ashiyie and its environs. Our engineers are on site working to restore services as soon as possible.
We sincerely apologise for the inconvenience caused.
Thank you.
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26 Mar 2024
Dear Customer, we are currently experiencing challenges with access to our digital channels, sending money to other networks and bundle purchase services. Our engineers are working to resolve the issue as soon as possible. We sincerely apologise for the inconvenience caused. We will keep you updated as we work to restore service.Thank you for your patience.
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20 Feb 2024
Dear Valued Customer, Please be informed that challenges with our Mobile and Fixed services within Madina, Legon, East Legon, Adenta, Haatso, Adjiringanor, Ashaley Botwe, Batsoona, Lashibi and its environs have been resolved. We appreciate your patience and sincerely apologise for any inconvenience caused.
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