Feedback is your company’s most valuable untapped resource. Turn it into your competitive advantage by actively listening with our AI-powered weekly analysis.

Joined February 2020
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πŸ₯‡ Help us reach #1 on Product Hunt! πŸš€ producthunt.com/posts/ask-vi… πŸ€– With Ask Viable, you can interact directly with our AI to run custom analysis tailored to your unique business objectives. πŸ“Š Whether you want to eliminate churn, reduce support volumes, or prioritize new features, streamline your decision-making with data-backed documents in minutes. πŸ† We're even giving away a 3-month subscription!
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Viable 🎯 retweeted
24 Mar 2024
Replying to @JackalBruit
On today's #SundayStartUp, check out @askviable! Their AI-powered platform takes all your customer reviews and feedback and provides you with high quality analyses and even actionable insights. Definitely a time saver! Back to you, Jackson! x.com/askviable/status/17712…

Overwhelmed by customer service reviews? 🀯 Ditch manual analysis. AI can reveal insights in minutes, not days: πŸ“Š Centralize feedback across platforms πŸ“ˆ Use sentiment analysis for quick sentiment checks πŸ” Dive deeper with AI like Viable for detailed insights πŸ—£οΈ Engage directly with customer feedback πŸ“ Monitor changes to measure your strategy's impact askviable.com/blog/customer-…
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Overwhelmed by customer service reviews? 🀯 Ditch manual analysis. AI can reveal insights in minutes, not days: πŸ“Š Centralize feedback across platforms πŸ“ˆ Use sentiment analysis for quick sentiment checks πŸ” Dive deeper with AI like Viable for detailed insights πŸ—£οΈ Engage directly with customer feedback πŸ“ Monitor changes to measure your strategy's impact askviable.com/blog/customer-…
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Customer interviews offer unparalleled insights into the nuanced needs and preferences of your audience. Leveraging AI for analysis transforms this raw data into actionable ecommerce strategies, enabling a deeper understanding and continuous improvement. Embrace the power of AI to elevate your customer discovery process, ensuring every decision is data-driven and customer-focused. askviable.com/blog/customer-…
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Viable's at @PLEDalliance’s Product Operations Summit in NY! We're excited to explore how Viable's innovative approach can foster discussions on the future of product operations. If leveraging AI for product development and enhancing customer satisfaction excites you as much as it does us, let's connect!
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AI is enabling businesses to deeply connect with customers, offering insights into preferences and expectations by: πŸ›οΈ Creating personalized shopping experiences πŸ’Έ Optimizing dynamic pricing πŸ“ˆ Crafting engaging product narratives Here’s how: askviable.com/blog/customer-…

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Have you leveraged AI for yearly planning? From pinpointing KPIs to crafting goal-specific strategies & whipping up quick, actionable insights, AI is changing the game. What's the upshot? Streamlined efficiency & more room for creativity in your planning process. askviable.com/?utm_source=tw…
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A game-changer for quantifying qualitative customer feedback. πŸ‘‡ Our latest feature enables you to find out how specific comments shift your NPS or CSAT, and by how much. No guesswork needed. askviable.com/?utm_source=tw…
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Being a 'customer advocate' goes beyond wordsβ€”it's about action. AI is bridging this gap, turning feedback into real-time solutions, personalizing experiences, and proactively solving issues before they escalate. It's transforming customers into brand ambassadors without them even realizing it. askviable.com/blog/customer-…
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We’re 10% into the year… think about all the time you’ve already wasted on mundane tasks like data analysis. πŸ€” Imagine reclaiming those hours. A future where your creativity isn't bogged down by spreadsheets? AI is making it possible. askviable.com/?utm_source=tw…

7 Feb 2024
We’re already 10% into the year… let that sink in :)
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Viable 🎯 retweeted
When it comes to analyzing customer feedback, ChatGPT just isn’t Viable. Here are the top 10 reasons ChatGPT sucks at feedback analysis πŸ§΅πŸ‘‡
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Viable 🎯 retweeted
4 Jan 2024
Say hello The Yammer Mafia πŸ€‘ Founded in 2008 by @DavidSacks (who is part of the PayPal Mafia), he created his OWN mafia ;) Yammer was acquired for $1.2 billion by Microsoft in 2012. But, former alumni started many of their own companies. 😎 Companies founded: 51 😎 Money raised: $3 billion Here are the top 10 founders and their companies from the Yammer Mafia: PS: Are you a Yammer Mafia member interested in bringing your community together to invest in innovative ventures (and enjoy potential profits and other perks along the way)? Or perhaps you're part of another dynamic group that could be a fantastic source of startup investments?Β Then join our waitlist, link in the comments. πŸ“Œ 1. @GetJuice Founded by: Ian McDaniel Yammer Role: Product Engineer and Founding Member πŸ“Œ 2. @MozartData Founded by: @peterfishman Yammer Role: Director of Analytics Β πŸ“Œ 3. @Internal_io Founded by: @arisa_amano , @bob_remeika Yammer Role: Director of Product Marketing, Engineer πŸ“Œ 4. @ablschools Founded by: @adampisoni Yammer Role: Co-founder and CTO πŸ“Œ 5. @askviable Founded by: Daniel Erickson, @JeffreyKaine Yammer Role: Senior Javascript Engineer πŸ“Œ 6. @AdQuick Founded by: Fahim Ferdous Yammer Role: Software Engineer πŸ“Œ 7. @Superframeai Founded by: @DerekSteer Yammer Role: Analytics πŸ“Œ 8. Wavy Founded by: @KeithMcCarty Yammer Role: GM of Global Revenue πŸ“Œ 9. Pocket Change Founded by: @famoseagle Yammer Role: Engineering πŸ“Œ 10. @wildrsocial Founded by: @vdrolia Yammer Role: Engineering Director ______________________________________________________ Follow @getpinxyz for weekly tech mafia updates!
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DTC marketing is reshaping ecommerce, enabling brands to build authentic, personal ties with consumers. It's not just selling; it's about crafting experiences tailored to every customer. askviable.com/blog/direct-to…

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Ecommerce leaders’ secret weapon? AI-driven customer segmentation. It's redefining how we understand and engage with each customer, turning broad strategies into targeted triumphs. Here’s how: askviable.com/blog/customer-…
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There's a 90% chance you're not efficiently tackling user feedback. 😲 Enter AI: πŸ“ˆ Skyrocket NPS, cut support volume πŸͺ‘ Tailor analysis for your goals ⏱️ Create strategic plans & FAQs quickly The payoff? Hundreds of hours saved while gaining insights. askviable.com/?utm_source=tw…
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πŸ’₯ @Zendesk, @intercom, @Gong_io dozens more = your ultimate data team. Imagine them all seamlessly linked in one platform that’s not just connecting dots; it's weaving a deep customer narrative from your entire digital ecosystem. Experience how these tools come together, narrating your data's story. askviable.com/integrations?u…
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Everyone nearby:

ALT Puppet Awkward GIF

27 Jan 2024
if you say "ChatGPT" in front of a mirror 5 times, what happens next?
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We'll take the scary AI voice any day if it means never having to navigate another spreadsheet again. πŸ™ƒ
12 Jan 2024
movies: ai with scary voice takes over the world reality: ai solves annoying problems, no scary voice
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Contrary to popular belief, AI isn't going to replace product managers; it's going to upgrade us to decision-making superheroes with instant, in-depth insights.
What's your spiciest product management hot take?
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AI shines in helping companies truly understand their customers. It sifts through feedback, highlighting needs and preferences, guiding more tailored and empathetic solutions. This isn't just task automation; it's a leap in customer connection.
AI doesn't just automate tasks, but also amplifies our human capabilities, allowing us to focus on what truly matters – creativity, empathy, and solving the world's most pressing challenges. #productmanagement
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Addressing key CX challenges? AI's insights are a game-changer. In today's landscape, attracting talent, managing support volumes, and retaining customers is pivotal. AI is revolutionizing this by automating insights from customer feedback, enabling teams to focus on high-value interactions and tailor strategies for customer satisfaction and growth.
25 Jan 2024
Customer Service leaders - what keeps you up at night? We're not talking about the minor annoyances like spilt coffee or the wifi dropping again. We mean the real deal, the make-or-break challenges that play on your mind as you try to unwind. Our 2024 Customer Service Trends Report identified 4 top challenges for C-level support execs are facing. Let's see how these stack up! Vote in the poll below, and comment with any we're missing.
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