I've audited multiple financial apps. The problems are almost always the same.
My go-to UX audit checklist for finance apps:
- First impression: does it feel trustworthy in 5 seconds?
- Onboarding: zero hand-holding needed?
- Transaction flow: fewest possible steps to send or receive money?
- Error handling: specific, kind, actionable messages?
- Data display: context around every number?
- Confirmation: user always knows what happened?
- Edge cases: failed payment, no network, session expired?
- Accessibility: designed for everyone, not just tech-comfortable users?
- Empty states: new user experience thoughtfully designed?
- Trust cues: security, receipts, transparency at every step?
Save this for your next audit.