Consultant, coach, trainer, author, speaker, anti-consultant. Unhiding and removing imprudent #risk and delays from 21st century work & biz. #ESP #F4P #Kanban

Joined November 2008
213 Photos and videos
Pinned Tweet
14 Jan 2014
a #kanban reading list for those who want to teach others: goodreads.com/review/list/20…
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6 Sep 2022
Example: the "SDM-in-denial" (one of many service delivery manager patterns catalogued & presented by @fer_cuenca) is simple, repeatable, and, unfortunately, scales very well #yeswekanban #kgs22
“Mistakes can scale better than the good stuff” -@az1 This was gold.
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Alexei Zheglov retweeted
Uma das mentes mais brilhantes da Kanban University , o grande @az1! Obrigado pela atenção! lnkd.in/dNBGPcnu

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Alexei Zheglov retweeted
Confidence in your ability to deliver comes from understanding your process, not the statistics behind it. - look for buffers, queues, blockers, dependencies and NIA - @az1 at #klr22
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26 Apr 2022
Mainstream customers have different selection criteria than early adopters/enthusiasts. Many startups' products, services, processes, culture fit the latter, not the former. #f4p
Most successful early-stage startups don’t survive the scaling phase because _________________ (fill in the blank)
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Alexei Zheglov retweeted
Here are the slides from my presentation today at FlowConf 2021, about finding the Service Delivery Manager. slideshare.net/fercuenca/fin… #kanban #agile #management #KMM

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Alexei Zheglov retweeted
Why are Priority Lists so fragile? Thank you Agile Kanban Istanbul for inviting me to speak at FlowConf 2021. Sharing my slides for the presentation. speakerdeck.com/squirrelnort… #kanban
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Alexei Zheglov retweeted
We're kicking-off a new season for the Kanbanada Meetup with an open-space style session to share your latest #Kanban stories, ask questions, and connect with fellow practitioners. Will I see you there? Sign up here: meetup.com/KanbanTO
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Alexei Zheglov retweeted
… Kanban from the inside by @asplake Fit for Purpose by @mauvius_dja and @az1 Drive […] by @DanielPink Reinventing Organizations by @fred_laloux Training from the back of the room by Sharon L Bowman User Story Mapping by @jeffpatton Agile Spiele kurz und gut by @marcbless & me
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20 Sep 2021
new 15-min video by my @squirrel_north colleague @fer_cuenca: finding hidden queues in your process x.com/fer_cuenca/status/1438… #kanban

- "We don't have queues in our process." - "Are you sure?" 😉 In this video, we’ll explore some questions you can ask about your process to help you identify those hidden queues. youtube.com/watch?v=46Mpg8Bh… #kanban #agile #flow
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Alexei Zheglov retweeted
- "We don't have queues in our process." - "Are you sure?" 😉 In this video, we’ll explore some questions you can ask about your process to help you identify those hidden queues. youtube.com/watch?v=46Mpg8Bh… #kanban #agile #flow
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Alexei Zheglov retweeted
HR exists as a coping mechanism for “people problems” emerging from poor systems. The problems stem from the system, not the people within it. HR should reorient to improving the systems of work.
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21 May 2021
Classes of service add spice To your bland service workflow Customers do care #kanban #haiku
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21 May 2021
Nines in uptime is a #vanitymetric Many 9s over a long reporting period don't help customers experiencing an "eight" (e.g. my Rogers 83% this week) Real #f4p fitness criteria: 1) max (not mean) time to repair 2) min (not mean) time between failures 3) fallback options
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Alexei Zheglov retweeted
Priority's confusing / It mixes up four problems / Break it with Kanban. Problem #1 of 4: Separating options from good options. Read more here: squirrelnorth.com/post/prior…
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Alexei Zheglov retweeted
Are you ready to develop mastery as a Kanban Coach? This June, take the Kanban Maturity Model & Kanban Coaching Practices classes and earn your Kanban Coaching Professional (KCP) credentials. squirrelnorth.com/kmm-kcp You must already be a KMP to take these classes.
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13 May 2021
What is Russian for the #Kanban term "service delivery review" (SDR)? Those studying it in training classes: Обзор поставки сервиса Those actually doing it in their companies: СДР
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12 May 2021
aggregated personal #kanban occurs more often than we thought in 2014-16, when we first IDd it as a proto-Kanban form. No judgment, no embarrassment, permission to speak -> people include it in their stories more often #kmm ML0-1
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