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Bank Australia @bankaust
Joined April 2009
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🌎🌱🙏 You can find live service and system updates on our website: bankaust.com.au/status We're @bankaust across socials, or if you need to get in touch: bankaust.com.au/contact-us
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You can also find alerts including updates on scams: bankaust.com.au/support/aler… For other info and our blog, come visit bankaust.com.au

Alerts

Keep up to date with our latest alerts.

bankaust.com.au
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HUGE news for our resident bird nerds! We’re happy as larks to be supporting this year’s Australian Bird of the Year, the poll by @BirdLife Australia and the @Guardian Australia that’s become a major cultural moment to unite for wildlife (and fight about bird puns…)
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Now, you’re why we’re stepping up to celebrate Australia’s unique and special native birds, and raise awareness about threats they face like habitat loss, through Australian Bird of the Year.
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Voting for Australian Bird of the Year opens 6 October [bird emojis] Who’s your favourite to take out the crown? bit.ly/41TPoZl #australianbirdoftheyear #australianbirds #birder #ethicalbanking
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🚨 Announcement: Variable home loan and commercial rate decrease 🚨 ➡️ Tuesday 12 August 2025 Bank Australia will decrease variable home loan and commercial rates in response to the RBA’s decision to cut the official cash rate.
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Don’t worry if your new repayment amount doesn’t show as changed in internet banking or the app immediately, as it will update on your next repayment date (which is based on your individual repayment schedule, e.g. a particular day/date each week, fortnight or month).
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We’ll note this date in your email or letter. Rest assured that the rate decrease applies from today, and your repayments will reflect that 🙂 If you have any questions about this change, just give us a call on 132 888, or send a secure mail through your app or internet banking
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Bank Australia@bankaust
12 Aug 2025
🚨 Public holiday notification 🚨 ➡️ Our QLD branches will be closed for the Wednesday 13th August 2025 public holiday. Our contact centre will be open as normal. Call us on 132 888, Monday–Friday 8am–8pm AEST, and Saturday 9am–2pm AEST.
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🚨 Alert: Planned maintenance 🚨 ➡️ Sunday 3rd August 2025, 12:30am–7:30am AEST We will be undertaking important maintenance to our digital banking services.
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We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions. We’re open Monday–Friday 8am–8pm AEST, and Saturday 9am–2pm AEST.
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🚨 Update: Planned maintenance completed This work is complete and all services are normal. Thanks for your understanding while we undertook this important maintenance.
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Bank Australia@bankaust
1 Aug 2025
🚨 Public holiday notification 🚨 ➡️ Our NSW branches will be closed for the Monday 4th August 2025 public holiday. Our contact centre will be open as normal. Call us on 132 888, Monday–Friday 8am–8pm AEST, and Saturday 9am–2pm AEST.
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🚨 Alert: Planned maintenance 🚨 ➡️ Sunday 27th July 2025, 12:00am–3:30am AEST We will be undertaking important maintenance to our digital banking services. During this period, customers will experience disruptions affecting: - Osko - PayID - Card transactions
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We'll reach out if we experience any delays restoring our services. Call us on 132 888 for any questions. We’re open Monday–Friday 8am-8pm AEST, and Saturday 9am-2pm AEST.
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