Transforming the way people engage with company knowledge and insights. Follow us for industry news and updates. 🔥 #KnowledgeEngagement
Joined November 2009
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19 Jul 2023
#Bloomfire is pleased to announce that we have acquired #Seva, a dynamic customer support SaaS company, to bolster our capabilities and expand our reach in the enterprise knowledge management and generative AI space.
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#knowledgemanagement #generativeAI
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28 Apr 2023
Being agile and competitive in the face of uncertainty is more important than ever! Check out our latest blog post exploring how knowledge management will help your organization improve decision-making, streamline workflows, and increase productivity.
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23 Feb 2023
Here's why having a knowledge transfer plan is essential in M&A: luvbl.fr/3xLkxyP
#knowledgemanagement
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15 Feb 2023
How can you make knowledge sharing an ongoing activity that becomes a part of your company culture? We recently collected tips from six business leaders: luvbl.fr/3YTqEN2
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8 Feb 2023
We're thrilled to share that @G2dotcom has named Bloomfire as a leader in the Content Management Products category in their 2023 Best Software Awards! 🎉luvbl.fr/3RNtz7p
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3 Feb 2023
A big thank you to Best Startup Texas for including Bloomfire on your list of the most innovative customer service companies! 🎉luvbl.fr/3DEUMUf
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30 Jan 2023
Why is now the time to focus on #KnowledgeManagement (and the tech to support it)?
We dive into all the ways knowledge management can improve operational efficiency in this new guide: luvbl.fr/3JuvBqX
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26 Jan 2023
Knowledge is the most abundant business asset your organization has—but it's also the most wasted. Our COO, Sam Schneider, discusses why employee knowledge retention should be a priority for all operations leaders this year: luvbl.fr/3WAMvqJ
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18 Jan 2023
In just two years, Gen Z will make up 27% of the workforce. If you don't already have a plan to capture and transfer knowledge across a multigenerational workforce, now's the time to put one in place: luvbl.fr/3kdskSg
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12 Jan 2023
The average company has gone through five major firm-wide changes in the last three years, according to Gartner.
Because change is a constant, it's important to have a plan in place to manage it and build an adaptable culture: luvbl.fr/3Qz3N6d
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10 Jan 2023
Any new workplace tech your company invests in this year is only valuable if you and your team members use it–and driving usage requires a change management plan.
We're sharing a deep dive on the 8 steps of a successful change management process: luvbl.fr/3ivHl1p
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5 Jan 2023
If you're planning to invest in any new #MRX tech this year, you'll need to be prepared to make a strong business case and demonstrate ROI. We break down strategies to get buy-in for an insights engine in this @GreenBook article: luvbl.fr/3WK20Oc
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3 Jan 2023
From cross-functional knowledge sharing to bite-sized videos, here are five #KnowledgeManagement trends to keep an eye on in 2023 (whether you're a knowledge manager or not): luvbl.fr/3Gz8pGi
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20 Dec 2022
We're increasingly seeing businesses take an org-wide approach to knowledge management. Here are four reasons why: luvbl.fr/3WfbgcE
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15 Dec 2022
Your company's collective knowledge isn't valuable if people aren't using it—which is why the ways you deliver knowledge are so important. Here are 5 knowledge delivery trends all business leaders should be keeping an eye on: luvbl.fr/3WoIFS7
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14 Dec 2022
When @dexcom started using Bloomfire to centralize their customer insights, they found:
✔️ 90% of employees using Bloomfire were satisfied or very satisfied
✔️ 84% find it easy or very easy to find content
✔️ 81% say they now have a better understanding of the Dexcom customer
9 Dec 2022
Curious what it actually looks like to democratize research and insights in Bloomfire? You can get a sneak peek from our Director of Product Marketing, Talya Heller Greenberger, below and see her full video tour here: luvbl.fr/3P7kNQf
8 Dec 2022
How do you know when your current knowledge management strategy just isn't cutting it? Here are 4 common situations when it may be time to rethink your KM approach: luvbl.fr/3Fd8Y6u
7 Dec 2022
This is what we love to hear! Kudos to the Marketing Research Team at @dexcom for transforming the way they share insights across teams: luvbl.fr/3PdU84r
30 Nov 2022
Nobody wants to (or has the time) to spend hours per day looking for the information they need to do their jobs. Here's how knowledge management helps: luvbl.fr/3FdRPLb