Founder/CEO @FireHydrant - Acq. by Freshworks ($FRSH) – Recovering on-call engineer, marching band enthusiast, and exceptionally amateur skier.

Joined June 2009
574 Photos and videos
The Unix philosophy of "Treat every output as an input to another program" is alive and well in the AI Era. We humans were the runtime between outputs of our tools (Copy and paste, drag and drop), but now with agentic tools and loops, the outputs of one tool call can be used in another without us. AI is the difference maker here. I can accept user intent and unstructured outputs (from our hands, mouths, our other tools) to generate structured inputs between systems now. Build small and useful tools for your agents. Let AI decide how it composes them together.
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Some people are passionate about painting, charity work, baking. I care about APIs. And in the AI Era, I'm convinced they'll matter more than anything you could be building right now bobbytables.io/p/the-future-…
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Robert Ross retweeted
We've been keeping incident management fresh since 2018, and today we're excited to announce that FireHydrant has signed a definitive agreement to be acquired by Freshworks to keep doing just that. Read our announcement here: firehydrant.com/blog/firehyd…
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Turbopuffer is one of the most transformative platforms being built right now and people need to go play with it to understand why. One of my favorite tools I've played with recently.
we are finally pushing state of the art in full-text search expect a lot more on this front, but strong entry into the last month of the year.
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Robert Ross retweeted
✨Introducing Custom Roles & Permissions🔐 Set exactly who can touch what: runbooks, alerts, incidents, service catalog, APIs, and more. All the peace of mind, without putting anything between the fire and the people holding the firehose. 👉Learn more: firehydrant.com/blog/firehyd…
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Common sense would tell you to not release 8 things all at once. But who cares. These were too good to not release in one shot.
🔥 Signals just dropped EIGHT new features. 🧠 Team Analytics 🤝 Handoff Summaries 📆Gap Notifications 🚨 Alert Noise 👀 Alert Visualization 🛠 Event Debugging 🔔 Notification Policies 💬 MS Teams support 👉 Dive in: firehydrant.com/blog/signals…
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Robert Ross retweeted
Due to an ongoing incident with our infrastructure provider, we’re currently seeing some latency when loading the FireHydrant web UI and when using /fh new in Slack. We're very sorry for the inconvenience. Thank you for your patience. Get updates here: status.firehydrant.com/incid…
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Can someone at @Atlassian tell me why the issues API has so many SSL errors now? It's... kinda insane. No API should throw this many SSL errors and it's very new behavior.
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Robert Ross retweeted
FireHydrant’s new onboarding flow is here — and it’s fast (and delightful). Like, under-5-minutes fast. We've cut set up time by over 90% — so you can easily connect your tools, create your Status Page, and get a head start on Slack. 👉Learn more: firehydrant.com/blog/get-set…
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If you want a VC that knows how to throw down an amazing event, look no further than @MenloVentures . It's not even halfway done and I'm ready to run through a wall (or climb it). And @venkyganesan has jokes.
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Robert Ross retweeted
✨Introducing Audiences — deliver tailored updates for any role, instantly. 🎭 Customizable Audience profiles 📝 Pre-built templates for execs, support, engineering, and more 📣 Seamless updates via Slack, Web UI, and Runbooks 👉 Check it out: firehydrant.com/blog/introdu…
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Woo! Hike down the audit trail with FireHydrant.
🎉 Introducing Audit Events in FireHydrant ✨ Security, compliance, and troubleshooting all start with knowing what changed, when, and by whom. Get instant insights into changes across incidents, runbooks, on-call changes, and more. 👉 Learn more: firehydrant.com/blog/introdu…
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Robert Ross retweeted
🎂 Signals just turned 1! 🎉 A year ago, we launched Signals to bring alerting, on-call, and incident response together in one platform — built around real teams, real schedules, and real workflows. 👉 See highlights from a year of growth and innovation: firehydrant.com/blog/signals…
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A few hours with @AnthropicAI 's Claude Code and I'm impressed. However it _really_ wants to cheat when it updates tests/specs. I can't seem to make it stop inappropriately mocking things just to make specs pass. CC @alexalbert__
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Robert Ross retweeted
✨ Now you can can automatically create incidents from Alert Trigger Rules within Signals without requiring manual acknowledgment. Faster response, easier workflow 💥 👉 Check out all the changes that shipped this week: firehydrant.com/changelog/au…
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Yummm
🍪 Fresh-baked changes — go on, dive right in 👀 Refreshed Timeline gives you a cleaner layout for easy scanning 📝 New Retrospective experience now in open beta 💬 MS Teams files and images now synced to your Timeline ✚ more! 👉firehydrant.com/changelog/re…
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Robert Ross retweeted
🍪 Fresh-baked changes — go on, dive right in 👀 Refreshed Timeline gives you a cleaner layout for easy scanning 📝 New Retrospective experience now in open beta 💬 MS Teams files and images now synced to your Timeline ✚ more! 👉firehydrant.com/changelog/re…
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Robert Ross retweeted
🎉 Welcome to more efficient, clear, and impactful alerts with Alert Grouping. Kick repetitive notifications to the curb, and get just one clear, actionable alert with everything neatly linked together. 👉Check it out: firehydrant.com/blog/introdu…
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Seems like Nadella is setting the internet on fire with his answer around SaaS and business logic with AI. @GergelyOrosz has some good tweets on it as well. But here's mine: I have no doubt that AI will be able to handle agenic work in the next few years at scale. But!
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Businesses will have to scramble to (finally) wrap their software logic in practical, easy interfaces. Only then can AI actually do things in their system. And no, I don't mean their REST API – I mean their literal code.
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The teams that invested in well defined interfaces and message passing (grpc protobufs, connectrpc, apache avro, etc) will be the ones that stand to benefit the most from AI Tool usage. The ones that didn't are the most screwed.
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