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Joined October 2009
- Tweets 7,558
- Following 8
- Followers 2,966
- Likes 26
16 Photos and videos
Box Product Support retweeted
13 Sep 2019
Resolved: We have resolved the issues that prevented support cases from being raised on the Box Community and Support site. We will monitor to ensure no further impact is observed, though we do not expect any further impact. stspg.io/e772bae45?u=g36lscb…
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Box Product Support retweeted
13 Sep 2019
Identified: We have identified an issue impacting the Box Community and Support site. Users attempting to submit a web form case may see an error during the submission workflow preventing the case from being recorded. In addition, some us… stspg.io/e772bae45?u=dkrky6g…
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Box Product Support retweeted
12 Sep 2019
Resolved: No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at support.box.com. stspg.io/daf671b96?u=b71ds47…
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Box Product Support retweeted
12 Sep 2019
Identified: Our team is now seeing healthy metrics with the API events endpoint which brings all Box Services back to an operational state. We will continue to monitor site metrics and will provide updates if necessary. stspg.io/daf671b96?u=v11923d…
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Box Product Support retweeted
12 Sep 2019
Investigating: We are seeing continued recovery of Box Services. Our teams are continuing to run checks across the site to ensure full remediation. stspg.io/daf671b96?u=bgrk918…
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Box Product Support retweeted
12 Sep 2019
Investigating: We are starting to see recovery of Box Services including the ability to access the Box web application, Box Sync, Box Drive, Box mobile application and API. Our teams remain actively engaged to validate full remediation. stspg.io/daf671b96?u=s99z7vx…
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Box Product Support retweeted
12 Sep 2019
Investigating: We are continuing to investigate and all teams are actively engaged in identifying the root cause and taking steps towards remediation. stspg.io/daf671b96?u=frcwrxw…
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Box Product Support retweeted
12 Sep 2019
Investigating: We are still actively investigating an issue with Box services and will continue to provide updates. If you are attempting to access the Box webapp you will see a 502 response. Calls to our API will also likely return a 5… stspg.io/daf671b96?u=5797m83…
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Box Product Support retweeted
12 Sep 2019
Investigating: We are currently investigating an issue with Box services. We will provide more information as it becomes available. stspg.io/daf671b96?u=bdr8lqb…
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We've been working hard to bring you a better way to automate processes in Box, and we're excited to share that the all-new Box Relay is now available! bit.ly/2Jcyr3j
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Box Product Support retweeted
3 May 2019
Resolved: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at support.box.com/ if you continue to experience any issues. stspg.io/cfdfc639d?u=q3qdv39…
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Box Product Support retweeted
2 May 2019
Monitoring: We have resolved the issue impacting Box services. We are continuing to monitor to ensure no further impact is observed. stspg.io/cfdfc639d?u=1sf79c1…
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Box Product Support retweeted
2 May 2019
Identified: We have identified the cause of this issue and have taken initial steps to support recovery. We will provide another update as soon as possible. stspg.io/cfdfc639d?u=bqxnlcb…
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Box Product Support retweeted
2 May 2019
Investigating: We are continuing to investigate issues related to multiple Box services. Users may experience errors or increased latency with:
- Logging into the Box Web App, Mobile Apps, or Desktop Client applications (Box Drive, Box Sy… stspg.io/cfdfc639d?u=rhy8k3z…
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Box Product Support retweeted
2 May 2019
Investigating: We are currently investigating an issue with Box services. We will provide more information as it becomes available. stspg.io/cfdfc639d?u=g0qzbft…
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Box Product Support retweeted
18 Jan 2018
Monitoring: Box Engineering has resolved the issues impacting access to the Box marketing site. Box Engineering wil… stspg.io/fe6c54e61
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Box Product Support retweeted
18 Jan 2018
Identified: Box Engineering has identified the access issue with the Box marketing site and is actively working to … stspg.io/fe6c54e61
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Box Product Support retweeted
18 Jan 2018
Investigating: Box Engineering is currently investigating an issue with the Box marketing site ( … stspg.io/fe6c54e61
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1 Nov 2017
@danielboxissue Hi Danie! Could you submit a ticket here bit.ly/2fUjJ2k so we can look into this for you?
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Help us support our partner nonprofits responding to #HurricaneHarvey: bit.ly/2gmTzZA @TeamRubicon @save_children @RedCross #BoxOrg
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