We are an independent marketing automation & CRM agency, helping clients discover, integrate and use the right #martech for their business.

Joined February 2009
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We're excited to announce our brand new Ultimate Guide to CRM - aimed at helping businesses get the very most out of their CRM technology. Whether they are just getting started, or have a CRM established in their business. Download it now! buff.ly/3eHpqAE #CRM #Automation
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Join us for a one to one business process clinic on the 8th of December. We'll help you solve your sales, marketing and operational process problems. eventbrite.co.uk/e/business-…
More than 1 in 5 employees are unaware of what #data other departments hold. No wonder so many businesses are struggling to connect and understand their data. Check out our latest blog post where we cover common data challenges, and how to resolve them. loom.ly/6RYglLM
When used properly, #marketing automation can make your sales process more efficient and scalable. That’s why 42% of marketers use #automation to acquire new customers. Check out this blog post from @MarketTechNews to get the most from your automations loom.ly/e1z7Q9U

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Selecting a new #CRM, #automation system, or #technology can be a complex process. One often-overlooked element is the importance of #customerservice. Check out our recent blog post to learn about poor customer service. And what you can do about it. loom.ly/BqMJ0Zk
We have just launched a #Business Clinic feature in @ImagesMagUK - offering expert advice to #ecommerce businesses, discussing the benefits of #CRM, and the key considerations when it comes to implementing one. Check it out below : loom.ly/BOc5bo0
When @StryykD approached us, they wanted to gain an understanding of #CRM and how it could integrate into their strategy. After an initial workshop, we helped them visualise the operational journey and understand why we recommend @klaviyo as a platform: buff.ly/37efKZ6
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At Bright Dials, we are big advocates of CRMs for any business. It’s what we do. But as the #ecommerce landscape is changing so rapidly, we particularly recommend a #CRM to help ecommerce brands keep up with the competition. Learn why in our blog post: buff.ly/3ydvgQQ
The acceleration of #ecommerce over 2020 was hard to ignore, as consumers shopped online out of necessity, and brands were forced to change their strategies. Understand the full impact of Covid-19 on ecommerce in this insightful @Econsultancy report: buff.ly/3klxIRs
When implementing a new #CRM, integrating other data sources and systems can quickly become complicated. Data can be missed, systems can be forgotten, and training can become challenging. Fortunately, our #integration services can help. buff.ly/2SIqgV6
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Campaign attribution is one of the most common challenges for #marketers. If you are struggling to identify your best leads and generate a higher turnover, then check out our top tips to help you boost your #sales conversion. buff.ly/3AcNd3t
Are you lost with where to begin finding the right CRM for your business? We understand it can be overwhelming. Fortunately, our handy guide is here to help you understand the basics, and get your CRM project up and running. buff.ly/2SXBB3R #CRM #Automation
What are 'Warm Prospects'? And should you pursue them? Find out in this useful blog post from @HubSpot Or get in touch with us to learn how you can identify quality leads for your sales team. buff.ly/2SRGvPQ
If your team is struggling with your current #CRM, you're not alone. Choosing a new system can make an enormous difference to staff morale, productivity, and results. Check out our blog post to learn how you can ensure the transition is straightforward. buff.ly/3wvUyJn
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"It was great to have their CRM expertise on board, as well as the cool head that came with it." We helped the @samaritans team to select and implement the best #CRM for their business needs. Get in touch to learn how we could do the same for you. buff.ly/3wu6WcI
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Marketing automation software is the champion of efficiency – except for when it isn’t. Check out this blog post from @Econsultancy to learn how to avoid common marketing automation nightmares. Alternatively, why not get in touch with us for help? buff.ly/3pZagdl
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Did you know that the number one challenge for #marketing professionals is increasing #sales conversion rates? In our blog post we take you through 4 steps to improved #conversions to help your business operate at maximum efficiency. buff.ly/3xqBhZP
"Bright Dials took care of our onboarding process from start to finish and got it right first time." Find out how we supported @CloudHelix with their next steps in #automation in our case study: buff.ly/3cvTRb3
Did you know that by increasing customer retention, you can dramatically increase revenue, too? Check out this blog post from @Hubspot to learn how to use a CRM to bond your sales and customer service teams for mutually beneficial results. buff.ly/3gmlzI9
Mailchimp. You started using it for your #email marketing because it’s simple, but is it still the best choice? We have lots of experience helping businesses migrate from Mailchimp. And our blog post is a great place to start. buff.ly/353W5KE
B2B marketers are aware of the benefits of #email marketing. The problem lies with the barrage of emails landing in inboxes every day. How do you ensure your campaigns generate the strongest leads? Check out this post from @dotdigital to learn how. buff.ly/3v36jFw