passionate marketing prof, trend and innovation watcher, Associate Director, oh and my best job, a Mum. Love life, fam, fitness and sausages (the dog variety)

Joined February 2009
507 Photos and videos
Emma F retweeted
Facebook, WhatsApp, instagram and messenger down. Twitter be like…
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Emma F retweeted
16 Jun 2023
Sneaking over to Twitter to check if Instagram is down. #InstagramDown #Instagram #Twitter

ALT Owl Creeping GIF

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Emma F retweeted
7 Jul 2022
Companies struggling to deliver impactful global #eLearning and #training programmes across multiple languages and countries can now benefit from RWS’s new eLearning practice. 👨🏿‍🏫 👩🏼‍🏫 Read more about it here: hubs.ly/Q01gmm_00
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13 May 2022
Fuming again with #hermes delivery @MonsoonUK - yet again the crap service has meant my items won’t get to me in time. I really would change to a better delivery partner like @DPDgroup_news or @RoyalMail #customerservice
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Emma F retweeted
11 Jan 2022
I use to love flying with @British_Airways but they will be losing customers fast with the way we are all being handled! I get they are busy but seriously we literally are being given no options as customers to contact them!! Ridiculous! 🤬
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8 Nov 2021
The irony about scheduling a call with a CX company @Qualtrics and they just don't turn up! @QualtricsLife indeed? #customerexperience #qualtrics
14 Oct 2021
Great news for us @RWSGroup
7 Sep 2021
What do I pay my council tax for @aylesburytc ? this is an absolute danger - how do I report this?
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6 Sep 2021
This is such a sad story - such devotion. 😞 Ex-France player dies after 39-year coma - BBC Sport apple.news/A8iaM61UVTWeFM97k…

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4 Sep 2021
I reported this a weeks ago and nothing. I’m so so angry right now at your absolute incompetence and the damage to our property could have been avoided @thameswater 😡
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27 Feb 2021
Saddens me. Bemuses me. Who on earth is actually going to use this train? #HS2 #StopHS2
Tree removal this morning by contractors for HS2 at Ellesborough Road Cricket Ground, Wendover.
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27 Nov 2020
This made me smile @Ocado - thank you!
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31 Oct 2020
Why can’t all customer service be as good as @Everymancinema . We Can’t go as little one needs to isolate. No quibble refund. Thank you! We’ll be back as soon as we can #greatcustomerservice
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Emma F retweeted
We are supporting Mental Health awareness and fundraising at WH tomorrow - don't forget to wear yellow! You can donate to @YoungMindsUK #BeKind
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9 Sep 2020
“Buyer personas are examples of real buyers who influence decisions about the products, services or solutions you market. They are a tool that builds confidence to persuade buyers to choose you rather than a competitor.” - Adele Revella ctt.ec/aee6e

7 Sep 2020
Am lost for words....now you'll have to worry about a digital burial! - this is creepy stuff @bootdisk theforeversocial.com/
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27 May 2020
What you racing ⁦@bootdisk⁩ 🤷‍♀️🤣
15 May 2020
Good luck. I was meant to travel on 8 April. And still have nothing. No ‘travel credit’ and no response on social. Joke
15 May 2020
Didn’t get mine either. What a joke @TUIUK CEO is. False promises and a shambles of a #travel agent
Replying to @TUIUK
@TUIUK pretty sure I was meant to get refund email today with voucher even though I rang up a day before the 1st email about credit voucher was sent. More lies Tui. Crosses the T, dots the i and u can **** off obviously.
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