Got a story you want investigated? Email us directly at gopublic@cbc.ca
Joined June 2015
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21 Feb 2022
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15 Feb 2022
Has your car dealership ever misdiagnosed a repair you needed? Or repaired the wrong part on your vehicle? Tell us your story at gopublic@cbc.ca
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7 Feb 2022
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6 Jan 2022
Perhaps they don't like the accountability? There's no need to announce you're recording a call.
6 Jan 2022
This is so strange. When I informed @Equifax agent that I will be recording this call, she stated that when consumers record calls, their calls are released and have to disconnect; and she hung up. I called 1 (866) 204-9044 on Jan 5 at 13:38 ET.
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6 Jan 2022
You may be interested in our colleague's story on Bad Boy, published today: cbc.ca/news/canada/toronto/lβ¦
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6 Jan 2022
Yes, please send details to us: gopublic@cbc.ca
Thanks!
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6 Jan 2022
This certainly doesn't sound like good customer service. Keep us posted.
4 Jan 2022
If I should get a replacement. This is shoddy customer service. People not returning calls, then being told different things and the person I put the complaint into is the same person who decides if I get a new tv or not. I was told there is no one else I can speak to. 3/
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6 Jan 2022
Consumers are allowed to record calls in Canada. The law permits such recordings as long as one person in the conversation is aware the recording is taking place. It's called "one-party notification".
6 Jan 2022
First please tell me, if Equifax can record telephone calls, why canβt a consumer record calls as a proof of what is promised by an Equifac agent? @cbcErica @cbcmarketplace @cbcgopublic
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22 Nov 2021
Latest Go Public: Baby diagnosed with a sprain had actually suffered a stroke | CBC News cbc.ca/news/business/misdiagβ¦
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19 Nov 2021
Surprising they don't know that homeopathy is quackery. But placebo effect works 30% of the time, so perhaps that misleads people into thinking the products work.
Iβm not particularly surprised. A few years ago, I encountered this when looking for something for myself and was recommended to use a homeopathic product by a pharmacist.
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19 Nov 2021
Unfortunately, that's not accurate. Homeopathy is based on the (scientifically unproven) theory that the more an active ingredient is diluted, the stronger it becomes. #quackery
19 Nov 2021
Happy to see that pharmacists are open minded and know that homeopathic products work.
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19 Nov 2021
Shocking that some pharmacists recommend products with no active ingredients: Hidden camera reveals some pharmacists recommend homeopathic products to treat kids' cold and flu | CBC News cbc.ca/news/canada/marketplaβ¦
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15 Nov 2021
She is 22 and thought this was how operations worked during the pandemic, with employees stuck at home. Canadians have lost $8M to job scams already this year, so it's clear that education and protection from financial institutions would go a long way.
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15 Nov 2021
This Kitchener, Ont. woman says @TD_Canada didn't protect her when a $3500 cheque bounced. Instead, it blamed her for depositing a fake cheque in an online job scam. Latest @cbcgopublic cbc.ca/news/canada/toronto/bβ¦
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3 Nov 2021
Just searched your name, don't see an email. Send again? Thanks...!
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3 Nov 2021
After Facebook account hack and weeks-long ban, B.C. woman calls for social media transparency, accountability | CBC News cbc.ca/news/canada/british-cβ¦
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1 Nov 2021
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25 Oct 2021
Unfortunately, we can't cover all stories. So we look for those that might be relevant to a broad number of people - and best if they are supported by documents (emails, letters, photos, recordings, etc.)...
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25 Oct 2021
Please let us know if you have a story: gopublic@cbc.ca
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