Real experiences : Leading change ⭐️ QI experts working in partnership with healthcare teams to improve staff & patient experience ⭐️ @QSUSsoftware

Joined July 2016
225 Photos and videos
Check out our NEW and updated website as we celebrate the start of our ✨10th year in business✨ as Elliott Blanchard Ltd 🌟💙🌟💙🌟 elliottblanchard.com
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ElliottBlanchardLtd retweeted
Can’t believe how long ago it was that I used to commute from here everyday … #10YearsLater and heading into Manchester for a business meeting is bringing back so many great memories of our IQP days @MFTnhs @MFT_QIT 💙 ✨ @vblanchard1 @change_experts
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ElliottBlanchardLtd retweeted
When you feel like a mystery shopper visiting family in hospital over last few weeks 👀 2 different hospitals, 4 different wards, each described using 1 word Impressive Chaotic Shocking Safe What was different? Communication! Huge impact on trust & confidence
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Spending the day at #NHSConfedExpo - lots of discussions about using data and AI in healthcare - both for efficient processes and safer clinical care - the next 10 years will be very interesting as we help patients navigate new services and pathways @lisaelliott01 @vblanchard1
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Do ur stakeholders really understand what u are saying? My niece came to visit from USA I said“Let’s meet at Piccadilly” She said “What is a Piccadilly?” Our plan faltered simply cos we were starting from a different place. Miscommunication is so common in stakeholder work👇1/2
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2/2 So here are few top tips: ⭐️never assume they know what you know ⭐️make space for them to clarify their understanding ⭐️know why this particular stakeholder is valuable to ur change project ⭐️know exactly what you need them 2agree to ⭐️1st be open 2their ideas & suggestions
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Another day another conference! #PrimaryCare #GeneralPractice #Theprimarycareshow
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🌟HAPPY NURSES DAY 2025🌟 what a great place to be today as we celebrate the wonderful work of all our nursing colleagues - past, present & future Such a privilege working with nurses in a variety of settings..caring for our colleagues & strengthening teams #NursesDay #RCN25
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Another great session with West Yorkshire and Harrogate Cancer Alliance, looking at the progress made on improving the pancreatic cancer pathway 🌟 exciting to have agreed the first test of change starting this month 🌟
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A busy day updating our website!! Including our new #GP and #PCN page! Launching Soon!! Watch this space!
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Beautiful blue sky day in Leeds today facilitating two very active task and finish groups with @WYHCanAlliance - prepping resources for the PDSA tests of change stage in the Pancreatic Pathway Improvement – Project 2: Improving End of Life Care @vblanchard1 @lisaelliott01
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ElliottBlanchardLtd retweeted
So lovely to receive these beautiful flowers as a little goodbye from an amazing #GP practice where we implemented online access and total clinical triage in 6 weeks! Absolute superstars 🌟🌟 #ModernGP #GPAccess
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ElliottBlanchardLtd retweeted
Last week in #Wigan! It’s been such a strange experience that every single week since October my sat nav has taken me a different route to one particular #GP practice …. I wonder if this might be the week when I actually know where I’m going 🤣 @change_experts @vblanchard1
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ElliottBlanchardLtd retweeted
Off to Leeds! I love this journey over the Pennines - lots of time to think and prepare for our session with West Yorkshire and Harrogate Cancer Alliance ⭐️ so important to get these pathways right #PalliativeCare #EOL #QI #Pathways @WYHCanAlliance @change_experts @vblanchard1
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ElliottBlanchardLtd retweeted
Feeling like a mystery shopper again today! At least it’s a blue sky day at the #hospital 😎 So glad we have a wonderful #NHS to provide high quality #healthcare when we need it #QI #Accreditations #Audits
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Can you believe it’s only been 2 weeks since New Year?? 2025 is already going at a pace! Lots of exciting work planned this year and we’re looking forward to sharing more about all that very soon ⭐️ in the meantime better get back to our GP practices for this afternoon’s sessions
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ElliottBlanchardLtd retweeted
When you feel like a mystery shopper whilst visiting family members in hospital …. 👀 great to see up to date data and latest QI improvement story on the wall 👏⭐️👏⭐️👏 #Accreditations #QSUS #Audits #QI @QSUSsoftware @change_experts
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Lovely to be out on the road together today - sunshine, castles and creative conversations - both looking fresh before our afternoon workshop! #QI #PCN #FreshEyes @lisaelliott01 @vblanchard1
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Been thinking for a while how insights we’ve gained from leading Ward Accreditation programmes could help improve #CQC approach to inspections V glad @wesstreeting reviewing thoroughly -it’s critical that inspections effectively monitor quality&safety if we want NHS to get better
Glad 2C this review but esp concerning when u consider the new CQC framework & process Inspections that do not represent the truth of quality & safety do not help anyone Lots of learning from leading internal #WardAccreditations could be used 2provide scalable lessons & insights
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Team building activities with #PCN staff this week 💙 can’t beat the Lego serious play kit for breaking down barriers in a team and building back stronger - some creative towers and amazing models built ⭐️ #StaffMatter #teambuilding #VisionSetting
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