My Mum's store converts higher than Nike
but there's a reason I never write about it.
I'm not above a humble brag. I've added over $20M in topline revenue for my clients in the past 18 months.
But there's one thing I'll never ever do.
And that's claim results that I didn't achieve.
My mum and dad started the family business over 40 years ago.
It's one of only two aquatic worm farms in the world.
The product is in super high demand by zoo's, pet stores and aquariums all around the world.
Four years ago they asked me to update their old website.
I spent a couple of months carefully rebuilding and optimizing the store.
It made an immediate impact:
- Subscriptions rose by 19%
- Online revenue jumped by 27%
- Conversion rate averages >10%
Incredible results, right?
Here's what would make this the most dishonest case study ever:
- The old site barely worked
- They only receive 1,500 sessions a month
- 90% of sales come from returning customers
The truth?
That 10% conversion rate has very little nothing to do with my work.
It's the result of my parents spending 40 years building a monopoly in the world's most niche market.
I might be able to claim 1%.
The other 9% was already there, built on being irreplaceable.
Some businesses succeed because of fundamentals so strong that even a broken website couldn't stop them.
And that's not something any consultant can take credit for.
P.S. What's the most misleading metric you see people bragging about in your industry?