High-quality documentation, online content and rich media for advanced software.

Joined August 2011
68 Photos and videos
Your documentation platform is missing half its stack: open.substack.com/pub/mattgo…
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Technical writer is the wrong job title: open.substack.com/pub/mattgo…
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Nostalgia dressed as a standard open.substack.com/pub/mattgo…
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The birth of the agentic technical writer tinyurl.com/sm66xtv3

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The AI paradox: Junior developers are being cut now, but the economics demand senior replacements next: open.substack.com/pub/mattgo…

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"Sign in with your passkey" = use Face ID to unlock a cryptographic key you didn't know existed: tinyurl.com/ahxcd72t #passkeys #cybersecurity #UX #authentication #biometrics #FaceID #technology #passwordless #FIDO #userexperience #techconfusion #digitalidentity
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Are we trading freedom for convenience? My latest Substack dives into the quiet ways tech controls our lives → mattgourd.substack.com/publi…

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Matt Gourd retweeted
18 Oct 2023
Cats are good at RegEx
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Using AI to learn coding: idratherbewriting.com/learna…

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An interesting investigation into the possible future impact of ChatGPT on technical writing, by @ellispratt from @CherryleafLtd: cherryleaf.com/2022/12/what-…
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Matt Gourd retweeted
Wow, that’s impressive! The Wix team has edited 7643 error messages to design clear, helpful, respectful and inclusive messaging and error handling. wix-ux.com/when-life-gives-y… #ux #design
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Matt Gourd retweeted
Design your error messages for humans, not machines. @paul_asjes talks about ways to be clear and helpful in your approach to error messaging in his latest blog post: dev.to/stripe/designing-apis….
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Matt Gourd retweeted
15 May 2022
Man who doesn't use a computer can't understand how people can work from home
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Thanks to @ellispratt and @CherryleafLtd for sharing this super-relevant piece on documentation as product in their October newsletter. lucymarmitchell.medium.com/u…
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