Account not monitored 24/7. Report outages & emergencies 24/7 on our mobile app or ComEd.com/Outage. We're here to help M-F, 9A-5P.

Joined June 2010
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⚠️ ComEd Weather Alert: Severe thunderstorms with damaging straight-line wind gusts and a possibility of tornadoes are forecast for our area today. Our crews are monitoring the forecast and preparing right now to restore power as quickly and safely as possible if interruptions occur. Please stay safe and stay prepared. Here are ways to quickly report an outage:
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✅ 6:30PM UPDATE: Service Restored Our phone systems have now been restored. Thank you for your patience as our teams worked quickly to restore service.
We're currently experiencing an issue affecting our phone lines that may make it difficult to reach our Care Center. We're working to resolve this as quickly as possible. In the meantime, you can still reach us and manage your account through these options: 💻 ComEd.com/MyAccount 📲 ComEd Mobile App 📝 Text OUT to 26633 to report an outage We'll share updates as soon as we have them. We appreciate your patience.
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We're keeping a close eye on forecasts calling for severe weather on Wednesday. We know last week's derecho was impactful, and we understand the concern many of you may be feeling. We're hoping for the best, but want you to know our teams are prepared and ready to respond if severe weather moves through our area. Here are a few ways to stay ready: ⚡ Sign up for Outage Alerts right now at ComEd.com/Text ⚡ Report outages by texting OUT to 26633 (COMED) ⚡ Always report downed power lines by calling 1-800-334-7661 ⚡ Make sure your electronic devices are charged and flashlights are handy Follow us on Facebook and X and we'll keep you updated as we learn more.
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We’re celebrating 9 communities across northern IL graduating from our EV Readiness Program!⚡Together with Metropolitan Mayors Caucus, we’re proud to support more than 45 communities as they get EV Ready and build a cleaner, more sustainable future. Learn more: spr.ly/6015BDJ0bz
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We're currently experiencing an issue affecting our phone lines that may make it difficult to reach our Care Center. We're working to resolve this as quickly as possible. In the meantime, you can still reach us and manage your account through these options: 💻 ComEd.com/MyAccount 📲 ComEd Mobile App 📝 Text OUT to 26633 to report an outage We'll share updates as soon as we have them. We appreciate your patience.
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Small businesses power our communities, and we’re helping them power through tough times. Applications are now open for ComEd’s Customer Relief Fund for small- and medium-sized business customers. Eligible businesses can receive a one-time matching grant of up to $500 toward past-due energy bills. Funding is limited, so don't wait. Apply today: NHSChichicago.org/SmallBiz
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Jun 15
We’ve restored power to 99% of customers impacted by last week’s severe storms and are in the final stages of repairs from the most damaging storm since the 2020 Derecho. More than 674,600 customers were impacted, and over 674,100 have been restored. Crews are still working hard to reach the remaining customers, primarily in our south region, with the latest restoration expected soon. If you are clearing debris, please use caution and never approach downed power lines. Always report them to us at 1-800-334-7661. Thank you to our crews, mutual assistance teams, and customers for your patience throughout this process. Stay updated at ComEd.com/OutageTracker.
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Jun 15
VP of Distribution Operations, Jeremy Smith, is with crews today as they replace poles and reattach wire damaged by recent storms. From vegetation damage to full pole replacements, these repairs are critical after a year that’s already brought 140 tornadoes to Illinois—the highest count in the country. That's why we're continuing to invest in a stronger grid to keep your power safe and reliable. To track restoration progress, please visit: ComEd.com/OutageTracker.
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Jun 14
If you're still without power, we want you to know, you have not been forgotten. We recognize that being without power affects every part of your daily life. That weight is not lost on us. This has been the most damaging storm since the 2020 Derecho. Large trees are down across equipment and blocking access to neighborhoods with restoration needs, and hundreds of utility poles broken and must be completely replaced — not simply repaired. That kind of work is complex and takes more time to do safely, even with crews working around the clock. Additional storms on Saturday evening and this morning have further complicated our efforts. More than 3,500 ComEd employees and contractors are working as quickly and safely as possible to restore every single customer. We know patience has its limits, and we don't take yours for granted. Thank you for hanging in there. Get updates anytime at ComEd.com/Storm
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Jun 14
Tonight, ComEd’s VP of Distribution Operations, Jeremy Smith, shared a message for customers still without power—recognizing the frustration and exhaustion many are feeling. This storm caused some of the most severe damage we’ve seen since the 2020 Derecho. Crews are working through downed trees, blocked roads, and thousands of broken poles that must be rebuilt before power can be safely restored. So far, 97% of customers have been restored, with more than 3,000 crew members working through the night. If you’re still without power, please know: you haven’t been forgotten. Crews are working their way to you and won’t stop until everyone is restored. Thank you for your patience. For updates, visit ComEd.com/OutageTracker.
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Jun 13
Crews continue working in the hardest-hit areas where damage requires more complex and time-intensive repairs. More than 3,000 ComEd employees and 2,200 contractors are in the field, supported by an additional 400 mutual assistance personnel, all working to restore service as safely and efficiently as possible. Here’s the latest updates: ⚡As of now, power has been restored to approximately 623,779 customers—about 90% of those impacted by Wednesday and Thursday’s storms. ⚡Customer Care Vans are being deployed in Streator, Hickory Hills and Chicago's South Side, including the Stony Island and Gresham neighborhoods to provide on-site support and resources for customers. ⚡Forecasts for northern Illinois indicate a chance of isolated storms late Saturday into early Sunday, and we are actively monitoring conditions and preparing for potential impacts. For more information visit: ComEd.com/Storm
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Jun 13
Our restoration efforts continue with our crews working around the clock to restore power after multiple rounds of severe storms brought heavy rain, frequent lightning, and damaging high winds, including at least two confirmed tornadoes in the Streator and Dwight areas. Since Wednesday's and Thursday's storms, our crews have restored power to more than 605,400 customers — that's 89% of those impacted Wednesday and 84% from Thursday's storm. Thank you for your patience as we work to restore power as safely and as quickly as possible. Please visit ComEd.com/OutageTracker for updates.
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ComEd retweeted
To our Streator community: we know the tornado and storms hit hard yesterday, destroying homes, downing power lines and causing outages. Our crews are working to restore power safely and as quickly as possible. We understand how challenging outages are, and we won’t stop until everyone is back online. Thank you to our customers for your patience, and to our city leaders and first responders for your partnership.
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Jun 12
Restoration work continues throughout our communities, including Chatham, South Shore and surrounding neighborhoods in Chicago’s South Side, where our crews are making steady progress bringing power back to homes and businesses. Here’s the latest: ⚡ As of 1 p.m. on June 12, approximately 564,000 customers have been restored. ⚡ More than 2,900 personnel have been deployed across northern Illinois. ⚡ Roughly 400 mutual assistance personnel were activated to support ComEd staff and contractors in their restoration efforts. For additional updates please visit: ComEd.com/Storm
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Jun 12
We’re grateful to the teams working around the clock, stepping away from their families and braving tough conditions to help get the lights back on. We know being without power for an extended period is frustrating, and we appreciate your patience. Over the past two days of severe weather, more than 667,000 customers experienced outages, and as of 6:00 a.m. Friday, roughly 492,000 have been restored. Crews are still out working to reach everyone impacted. Take a look at our crews in action and stay tuned to ComEd.com/Storm for outage updates.
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Jun 12
We know how difficult the past 24 hours have been, especially for those of you who are still without power. This has not been a typical late spring storm, and the impact across our communities has been significant. The hardest-hit areas include Crestwood to Chicago and Joliet to Alsip, where downed power lines and fallen trees caused widespread damage. We truly understand how disruptive and stressful this is for you and your families, and we appreciate your patience as we continue working. We are still with you. Despite severe weather passing through again this evening, we are continuing restoration efforts. Here’s the latest: ⚡ Approximately 384,000 customers restored as of 6 p.m. Thursday ⚡ More than 2,900 personnel working across northern Illinois ⚡ Severe weather including strong winds, lightning and hail ending tonight We are prioritizing repairs that restore the greatest number of customers first, along with critical services like hospitals, police and fire departments, before moving into smaller affected areas. For customers still without power from Wednesday’s storms, restoration is expected by Saturday evening, if not sooner, as long as conditions remain safe for our crews. As additional storms move through, we will assess any new damage and begin restoring those newly impacted as quickly and safely as possible. We will remain with you and continue working until service is safely restored for every customer. Please stay safe, avoid any downed power lines, and report outages or check your status at ComEd.com/Storm.
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Jun 11
We know how disruptive and stressful outages can be. Based on storms of this size, we expect about 80% restoration by Saturday, June 13 at 11 PM. With additional storms expected tonight, our crews are preparing for potential new damage while continuing restoration efforts already underway. We don’t take this responsibility lightly. Our teams are working around the clock to restore service safely and as quickly as possible.
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Jun 11
We know how difficult and frustrating it is to be without power, and we truly appreciate your patience. Right now, more than 100 crews are working around the clock to safely and efficiently restore service after this unique storm brought widespread damage and challenging conditions across our service area, including downed power lines, broken poles, and fallen trees and large limbs impacting equipment. We are also monitoring the potential for additional severe weather on Thursday, which could create further challenges as restoration work continues. Based on storms of similar size, we expect about 80% of outages to be restored by Saturday, June 13 at 11 PM. We understand how stressful this is and how deeply this disruption affects your day to day life, especially for those who rely on electricity to power critical medical devices. Please know we do not take that responsibility lightly. For the most up to date information, please visit our Storm Center at ComEd.com/Storm. We will continue to share updates as work progresses and will not stop until everyone is restored.
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Jun 10
⚠️ ComEd Weather Alert: The first wave of severe storms moving through northern Illinois has caused significant damage across the area, including downed poles and wires, leading to widespread customer interruptions. We know this is challenging and will restore service as safely and quickly as conditions allow. 👉 Report outages and check restoration estimates at ComEd.com/OutageTracker. Times may change as damage is assessed and additional weather moves through. ⚡ Stay clear of downed wires and trees. Report downed power lines right away by calling 1‑800‑334‑7661.
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Looking for ways to save? Earn bill credits this summer when you reduce energy use during Peak Time Savings Hours. It can be as simple as adjusting your thermostat by a few degrees or delaying when you use your washing machine.
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