Content strategy. Global content strategy. Structured authoring. XML. Writing. Editing. Illustration. Global-readiness. Content awesomeness.

Joined December 2010
2,250 Photos and videos
"Done well, personalization is the epitome of findability." - The Personalization Paradox Learn exactly what it takes to deliver personalized experiences at scale in our book: bit.ly/2YafENT #enterprise #contentstrategy #cx #ux
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From smartphones to Netflix: moving past plateaus in growth dlvr.it/ScMv7y #technicalwriting

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In this webinar, you will learn: • Why componentized #content is a requirement for #personalization • The 3 biggest pitfalls of componentized content • What an #enterprise component ecosystem really looks like Watch it today: bit.ly/2OP1Ir2 #cx

Random notes on recovering the lost art of reading dlvr.it/ScKDVZ #technicalwriting

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Techniques for deep work from Cal Newport dlvr.it/ScHx6H #technicalwriting

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Governance, Guidance & Guardrails: What They Mean & Why You Need Them dlvr.it/ScHpfd
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Watch this FREE on-demand webinar hosted by @valswisher to learn how polishing your paragraphs can have a big impact on how personalizable your #content is and how to get started: bit.ly/3fMcE2a #contentstrategy #contentmarketing #contentmanager

How to move from focus sessions to flow sessions dlvr.it/ScGzkN #technicalwriting

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We all know how important voice is in #marketing, but ultimately, having a consistent voice is imperative for all #content. Learn why and how to get started in this on-demand webinar. Watch it now: bit.ly/3fMcE2a

Wayfinding -- finding my way without GPS dlvr.it/ScFdVP #technicalwriting

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The State of Content Creation: How to Create and Optimize “Good Content,” with Robert Rose dlvr.it/ScFTNf
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Wayfinding requires you to be present in the world dlvr.it/ScBbSj #technicalwriting

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4 Content Governance Best Practices Worth Improving dlvr.it/ScBQRj
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Strategic #globalization and #contentstrategy expert, @annapapallona agrees "We have to personalize the #content for the buyer of the future." Learn how with The Personalization Paradox. Order the book today: bit.ly/2YafENT #customerexperience
Some advice if you're just starting out your technical writing career dlvr.it/Sc99jh #technicalwriting

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How to Build a Content Governance Framework in 4 Steps dlvr.it/Sc7H4J
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TechWhirl Fast 5: Content Strategy: All aboard! dlvr.it/Sc7Gxm
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