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26 Feb 2019
Please note: We do not provide customers support over social media. If you have any questions or if you are experiencing any issues with your account, please visit this link cryptonator.com/contact or send an email to support@cryptonator.com
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21 May 2021
We are experiencing connectivity issues to our backend servers and so the website and apps are currently offline. Waiting for the line provider to resolve the issue.
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7 May 2021
Dogecoin DOGE wallet is temporarily offline as we are performing maintenance. All transactions will be processed once the maintenance is over. We apologize for the inconvenience.
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19 Jan 2021
Cryptonator has added full USDT support on the Omni protocol, including instant exchange to other cryptocurrencies.
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9 Sep 2020
Ethereum Classic #ETC will be delisted on 31.10.2020. Please withdraw your ETC balance by that time.
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3 Aug 2020
Due to the significantly increased Ethereum network fees we had to adjust the sending fee to 0.005 ETH per outgoing transaction. It will be reduced as soon as the network load normalizes.
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9 Jun 2020
PLEASE NOTE: Scheduled system maintenance on the 13th of June 12:00 UTC. Cryptonator website and mobile applications will be unavailable for 4 to 6 hours.
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20 May 2020
Due to the significantly increased Bitcoin network fees we had to adjust the Bitcoin sending fee to 0.00025 BTC per outgoing transaction.
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10 Apr 2020
Due to the significant drop in the #BCH hash rate we have increased the required number of confirmations for this network to 20.
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21 Dec 2019
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8 Jul 2019
We are having issues checking incoming Bitcoin transactions. Once we have resolved this, all incoming BTC transactions will be processed immediately. Thank you for your patience.
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12 Mar 2019
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