We are DC Water. And water is life. Tweets not consistently monitored from 9 p.m. to 7 a.m. or on weekends. Please call 202-612-3400 for assistance after hours.

Joined February 2010
4,247 Photos and videos
Missed our virtual community meeting on emergency repairs at Muddy Branch near Pennyfield Lock (Lock 22)? The presentation is now available on our website. View it here: dcwater.com/sites/default/fi…

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Today is Automotive Service Professionals Day. 🚚🔧 Behind every service call, construction project, and emergency response is a Fleet team helping make our work possible. Thank you for maintaining the vehicles and equipment that support critical work across the District. 💧
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As National Garden Week comes to a close, this is your reminder that clean water is the foundation of every harvest. We’re replacing lead service lines across the District to support healthy gardens and homes. Learn more: dcwater.com/lead
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We’re currently experiencing technical difficulties affecting customer service operations. You can still manage accounts & make payments: 📞 202-354-3600 💻 mydcwater.com For emergencies, contact our 24/7 Command Center: 📞 202-612-3400 We appreciate your patience.

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UPDATE: DC Water’s customer service systems have been restored and are operating normally. Thank you for your patience.
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HAPPENING TONIGHT Join us at 7 p.m. for a virtual community meeting on emergency rehabilitation work at Muddy Branch near Pennyfield Lock (Lock 22). 📞 Dial in: 1 202-753-6714 Conference ID: 695 210 785# 💻 Join online: teams.microsoft.com/meet/247…
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Pumps arrived on site today at Muddy Branch near Pennyfield Lock (Lock 22) ahead of emergency rehabilitation work on a section of the Potomac Interceptor. Bypass installation begins June 15. No emergency or overflow associated with this work, and no impact to drinking water.
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Join us tomorrow at 7 p.m. for a virtual meeting on emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch near Pennyfield Lock (Lock 22). Recent inspections identified structural deterioration requiring immediate repair. ▶️dcwater.com/about-dc-water/m…
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🎉 We’re at Blue Plains for the groundbreaking of the Pure Water DC Discovery Center. Today’s ceremony marks the start of an exciting new chapter for the Pure Water DC program and the future of water resilience. #PureWaterDC
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Thank you to everyone who joined us for the groundbreaking of the Pure Water DC Discovery Center at Blue Plains. We’re excited to share updates as the project moves forward.
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The Pure Water DC Discovery Center is set to open its doors next year. — Dr. Rabia M. Chaudhry, PE, DC Water Director of Water Supply Resilience
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A milestone like this takes partnership. Leaders, partners, and stakeholders from across the region gathered at Blue Plains to celebrate this important step forward for Pure Water DC.
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Emergency rehab work begins June 15 on a section of the Potomac Interceptor near Pennyfield Lock in Potomac, MD. Measures are in place to help protect downstream drinking water infrastructure. This section carries about 6 MGD on a typical dry weather day. dcwater.com/about-dc-water/m…
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The region is under a #DroughtWatch, and now is a great time to make water conservation part of your routine. Small changes like turning off the tap while brushing your teeth and running full loads of laundry or dishes can make a difference. More tips: dcwater.com/drought
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May by the numbers: Lead Free DC replaced 336 lead service lines, visited 12,145 homes, welcomed 1,559 new households into the program, and connected with residents at 20 community events. Learn more about lead service line replacements at dcwater.com/lead
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Piney Branch Parkway reopens Monday. 🙌 Following a 27-day closure, this key cross-town connection will reopen early Monday morning, restoring access for commuters while allowing construction on the Piney Branch Tunnel Project to move forward. Details▶️: dcwater.com/about-dc-water/m…
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The Precautionary Boil Water Advisory for affected customers in Upper NW DC has been lifted as of 9:00 p.m., Saturday, June 6, 2026. Water quality testing confirmed the water is safe, and customers in the impacted area may now resume normal water use. 🔗dcwater.com/BWALifted
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