Delighted helps businesses connect with their customers – to learn, improve, and delight. Are your customers delighted?
Joined July 2007
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- Followers 3,375
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228 Photos and videos
9 Oct 2024
🤔 What matters most to ecommerce customers? Our guide to ecommerce trends in 2024 covers it all. Learn how to leverage the latest innovations in online retail here ⬇️ dl.ht/3zJLY0m
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25 Sep 2024
🩺 🗣️ Collecting patient feedback is easier than ever thanks to Delighted Surveys. From NPS, CSAT, to overarching patient research, learn how Midi takes women’s healthcare to the next level with the help of a seamless survey program: dl.ht/47Eh71I
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20 Sep 2024
Delighted (CX Surveys) will be temporarily unavailable from 7pm PDT on Friday, September 20, for approximately 2 hours.
We recommend holding off on any new API calls being sent during this window or retrying them after the downtime is complete. We appreciate your patience! 🙏
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9 Sep 2024
💡 Knowing how your customers feel about your brand unlocks a world of opportunity when it comes to brand perception.
➡️ Do you need to pivot your brand strategy? Find out how to get actionable insights from brand perception surveys in our latest post: dl.ht/4d3Xmly
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3 Sep 2024
🎯 Acquiring customers is one thing, but retaining them is just as important. The best way to do both? Collecting survey feedback from your customers.
Learn how to calculate and increase customer LTV using surveys in our guide: dl.ht/3z8DMq3
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27 Aug 2024
🛍️ 🛒 Is your online store prepared for Labor Day sales? Seamlessly gather feedback on your ecommerce website this Labor Day using Delighted: it makes parsing through customer feedback easier than ever – especially with our top 10 ecommerce integrations: dl.ht/3ACvJT5
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21 Aug 2024
🤔 What’s the most accurate type of customer data? You asked, and we answered: zero-party data.
Get valuable customer feedback directly from the source with Delighted’s free survey templates: dl.ht/3yU0MsM
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19 Aug 2024
Collecting feedback doesn’t have to be complicated – or expensive. 💸 Introducing our new pricing plans: for less than $20/month, you get full access to both of our products and the ability to send unlimited surveys.
🚀 Why wait? Explore our plans today: dl.ht/4dNkSnk
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16 Aug 2024
It’s National Nonprofit Day! 🎉 🙌 Here at Delighted, we’re proud to support nonprofits of all sizes.
🤝 We also partner with @TechSoup to give nonprofits a 85% discount on their first year of Delighted. Collect feedback with nonprofit surveys today: dl.ht/4fLPW8M
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6 Aug 2024
📝 📚 Prepare for back-to-school season with a feedback program built into your lesson plan.
Ask students about their experience in with your course, how much they were able to learn, and more with our education survey templates: dl.ht/4d3aDvh
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31 Jul 2024
Is your online store ready for high traffic during back-to-school sales? Get a pulse on UX with our survey templates:
➡️ System usability survey (SUS)
➡️ UMUX-Lite survey
➡️ UX research survey
➡️ Session experience survey
📈 Start surveying today: dl.ht/4cR0EsQ
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29 Jul 2024
We pulled the data on the most-asked questions by our customers.
🚨 Spoiler alert: they’re all open-ended questions. Our customers love verbatim feedback that uncovers valuable insights they wouldn’t have otherwise.
Start collecting feedback in minutes: dl.ht/4d8mXdX
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25 Jul 2024
Collect feedback across the ecommerce journey without having to lift a finger – check out our top 10 ecommerce integrations that make it possible ➡️ dl.ht/4dbllzB
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23 Jul 2024
🤔 What makes surveying your customers so important? They help to pinpoint areas where you can improve experiences so that your customers choose you over your competitors.
See how @TryRaydiant benefited from using Delighted ⬇️
Start surveying today: dl.ht/4dbyMiP
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18 Jul 2024
📣 It’s Get to Know Your Customers Day! We’re excited to share how customers leverage our survey tool: take a look at the most popular ways to use Delighted below ⬇️
Are your customers Delighted? Start surveying for free to find out: dl.ht/3zXuf5a
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16 Jul 2024
Q2 was an exciting one: from introducing new ways to distribute surveys to working on our new Shopify checkout extension, we couldn't wait to share our Q2 product recap below ⬇️
Why wait? Jump into Delighted to start surveying for free: dl.ht/3zSd7Of
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12 Jul 2024
July is #IndependentRetailerMonth and at Delighted, we aim to ensure retailers big and small can leverage our survey products.
To our independent retailers, we are here to equip you with the tools to listen, understand, and act on customer feedback: dl.ht/3W0eFNU
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3 Jul 2024
🪄Build anticipation for your latest launch or restock with a product waitlist survey. 💡 In this episode of how Delighted uses Delighted, our Head of Product walks us through creating and implementing product waitlist surveys.
Check it out: dl.ht/3W1AJJd
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1 Jul 2024
📚 Prepare for back-to-school sales by improving customer experience on your website. By collecting survey feedback throughout the user journey, you know what to improve to maximize conversions from seasonal customers.
Start surveying today: dl.ht/4ch7sjj
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26 Jun 2024
Connect your ecommerce tools with the use of integrations – increase efficiency and automate workflows with just a couple of clicks. ⚙️ Learn how in our latest guide: dl.ht/4c9qbNL
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