Start with the problem
AI is infiltrating every piece of software at the OS level, apps, and conversations. When considering what to build it’s so easy to start with “AI!” and work backwards towards a problem. As Steve Jobs famously said:
I’ve always found is that you’ve got to start with the customer experience and work backwards to the technology. You can’t start with the technology and try to figure out where you’re going to try to sell it.
Companies and developers need to consider how to bring tangible benefits to customers using AI. Don’t just imagine cool things AI can do. Help me save time. Help me be more efficient. Help me get away from the computer so I can hang out with my kids. Writing notes, tracking to-dos, and reading documents are activities we all do on our phones and computers. Let’s start experimenting with enhancing them with AI. They might be boring topics, but people will love it.
Thank you.