Joined October 2007
2 Photos and videos
23 May 2023
Part one of blog on robotics in hospitality hospitalityupgrade.com/techT…

1
41
26 Jul 2019
My latest hotel tech blog now posted at bit.ly/30Sg2jg, see the latest for RTLS and panic buttons #hospitalitytechnology #rtls

2
22 Aug 2018
For those working on blockchain ideas for hospitality or travel, you may be interested in participating in the first Winding Tree hackathon in October.  Hoping to see some great new ideas emerge!  lnkd.in/guyvXQJ
1
2
29 Jun 2017
Had I known the club was closed I would have planned my day very differently. And I was told there was no way to do priority bag tags. I...
29 Jun 2017
No advance email on club. No staff available to assist. I asked. Fail.
dougrice retweeted
Congrats to Keith Gruen, Hiroo Ichii and Dr Ravi Mehrota for @HFTP Award of Merit. See you in Toronto! #HITECtor bit.ly/2sZPBbi
1
3
12 Jun 2017
Loyalty programs may still work for the very frequent business traveler, but they are increasingly irrelevant to the…lnkd.in/eNiw5az
29 Mar 2015

4
19 Oct 2013
Amazing female vocalist in the lobby lounge #SheratonTowers Singapore
26 Aug 2012
#British_Airways finally get baggage agent on the line, barely speaks English,hangs up before answering questions. FAIL!
26 Aug 2012
#British_Airways lost bag yet again, didn't deliver when they promised, not even answering baggage inquiry line...what next?
26 Aug 2012
hmm...i only fly @British_Airways about 5-6 times a year and still they lose my luggage more than anyone...5 of last 9 trips. Time 2 rethink
2
13 May 2011
@vzwireless Yr BBTour is a piece of crap. 8 trips abroad, GPS fail every time despite HOURS with tech support. Back to AT&T b4 next trip.
21 Jul 2010
I'm at Le Pain Beni (24 Rue Sainte-Anne, Quebec). http://4sq.com/dx451k

20 Jul 2010
I'm at Hilton Québec (1100 boul. René-Levesque Est, Québec) w/ 2 others. http://4sq.com/apbZSf

1
20 Jul 2010
I'm at Terrasse Cartier. http://4sq.com/ccXGwQ

28 Apr 2010
brrr, frost this morning in Chicago, what happened to spring?
17 Apr 2010
I'm at Wailea Beach Marriott Resort and Spa (3700 Wailea Alanui, Wailea). http://4sq.com/aIjHwX

16 Apr 2010
I just unlocked the "Newbie" badge on @foursquare! http://4sq.com/aZLbsj

16 Apr 2010
I'm at Admiral's Club LAX (400 World Way, Terminal 4, Los Angeles). http://4sq.com/5QAx0z