Designing Employee Experiences to create Signature Customer Experiences
Joined September 2013
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While Gartner is propagating the total experience (TX) - a sum of all the experiences like EX, CX and XX (Everything Experiences such as UX, PX, MX, etc. in the middle). When the TX is durable in a time period (duration), it becomes "Entire Experience" and that becomes memorable.
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Some of the principles of #virtuosoteams
Assemble the stars
(Hire the best-skilled teams even if they have little experience)
Respect the customers' intelligence
(Encourage teams to deliver solutions consistent with higher perception)
#Virtuosoship Foundation program is on.
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Enforce® retweeted
16 May 2021
A reader asks The Ethicist:
My adult daughter started falling for a man until he asked her to marry him so he could get his green card. When she said no, he ghosted her. Should I report him to immigration? nyti.ms/2RilKvB
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There's only one original #ExperienceCloud
We invented for the first time in 2008 by registering a domain experiencecloud.com
All others simply copy our imagination.
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Happy Mother's Day!
God could not be everywhere, and therefore he made mothers. Sometimes the strength of motherhood is greater than natural laws.
#mothersday #motherhood #happymothersday #happymothersday2021
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Enforce® retweeted
28 Dec 2020
We will be releasing our beta version of Learning Platform on 18th January 2020 #FoundationDay @virtuos
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We have discussions with @Gartner_inc on how to demystify the GOALS of An Employee around "Experience Architecture". Here is the result.
OKRX.com
The Objectives, Key Results, Experiences
Thanks to @brandxpo for this coveted domain. We love it.
#postcovid
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Enforce® retweeted
29 May 2020
Many Employers never tell you why they see you or don't see you as an important asset for them. They observe these 8 To Great & Bright Career Traits in you every day.
Are you authentic, curious, dependable, capable, consistent, diligent, happy, and agile
#Careers #careertips
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According to 2019 Global Digital reports. Thanks to ever-changing technology, we've come to expect direct access to our personal data and important information in all areas of our daily lives.
#dataprivacy
hrdive.com/spons/the-new-tec…
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Enforce® retweeted
6 Oct 2019
Every employee has a social contract with employer involving seven common values that bind us together: be optimistic, collaborate, learn from failure, embrace ambiguity, talk less and do more, take ownership, and lastly, make others successful.
#EmployeeExperience #cx
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Josh means Passion,
Every employee should have "Josh Quotient" (JoshQ.com) to perform an #ExperienceJob
At @Enforcecom we are re-engineering an ExperienceJob with @EnforceJoshQ
Watch inspirational video
youtu.be/kgtbXLdHs-I
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To Get Employees to Empathize with Customers, Make Them Think Like Customers #Empathy #EX hbr.org/2018/09/to-get-emplo…
Enforce® retweeted
30 Sep 2018
“People are less likely to resist change when they’ve had a hand in shaping it.” In future companies will be built by not just handful of Virtuoso Teams, but 100s of them. #VirtuosoTeams #VirtuosoEconomy #Exonomy
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When in job, it's hard to think and be like an entrepreneur working for a company that you don’t own. How about becoming "workpreneur"? Enforce is aiming to do just that through customer centric orchestrated experience edge Enforce.com
Enforce® retweeted
18 Sep 2017
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