Bringing Transition of Sustainable Transport and Energy to Central Australia by giving solutions to early adopters, government and business for the transition
Joined July 2019
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Jan 12
time for another official follow up letter ....feel free to send your own letter and base it on this one
Thank you for your attention.Dear Mr. Musk, Mr. Drew, and Ms. Denholm,
I am writing again as the author of the communication sent to you over three months ago (Sent: 29/09/2025]), expressing gratitude for the eventual release of Full Self-Driving (FSD) Supervised in Australia via software update 2025.26.7.10, while raising serious concerns about the treatment of early adopters with Hardware 3 (HW3) vehicles. Regrettably, I have received no reply or acknowledgment whatsoever. This complete silence has only amplified the disappointment I first shared—and it is now echoed loudly across the Australian Tesla community, particularly among HW3 owners who invested up to AUD $10,000 each in FSD as far back as 2016–2019.
We are not a small or silent group: discussions in Tesla Owners Australia groups, Tesla Motors Club forums, and on social platforms show hundreds (if not thousands) of us feeling sidelined, betrayed, and increasingly frustrated.Since my original letter:FSD Supervised has rolled out successfully for HW4-equipped Model 3 and Model Y vehicles in Australia and New Zealand, marking a proud milestone for right-hand-drive markets.
However, HW3 vehicles—representing a significant portion of the Australian fleet—remain excluded from this rollout. Tesla's own support pages confirm there is no confirmed release timing for HW3 compatibility.
Indications from earnings calls and community updates point only to a potential limited "FSD Lite" version (possibly based on v14 with reduced capabilities) sometime in the first half of 2026, while HW4 vehicles continue advancing to newer branches like v14.2. The promised HW4 (or equivalent) retrofits for FSD purchasers, referenced in shareholder meetings as far back as October 2024 and reaffirmed in early 2025, have shown no concrete progress.
Recent software changes hint at backend preparations, but no timelines, rollout plans, or communication have been provided to affected owners.
FSD HW3 owners were offered a AU$5,000 discount on upgrading to a HW4 floor model however and example for me would be an AU$65,000 outlay as my 2019 Stealth M3, replacing like for like, and to be honest, was an insult, to say the least.
This ongoing limbo feels like a profound breach of trust. We—the early adopters who championed Tesla through years of skepticism, paid premium prices for the promise of future-proof autonomy, and contributed valuable real-world data—now watch as the technology we helped fund bears fruit exclusively for newer hardware. Many of us feel like "pioneers turned hostages" to decisions that prioritize newer vehicles over honoring explicit commitments.
The sentiment in the Australian HW3 community is one of large-scale disappointment and eroding loyalty.
Owners are openly questioning whether to hold onto their vehicles, pursue refunds under consumer law, or even switch to competitors.
This is not the enthusiastic support Tesla has always enjoyed from its earliest advocates Down Under, as Ms. Denholm and Mr. Drew could contest to also.
To rebuild that trust and retain the pioneers who accelerated your mission, we urgently need:
1. Clear, public communication on HW3 compatibility in Australia, including any realistic timeline for full FSD Supervised (not just a reduced "Lite" version).
2. A firm, actionable plan for HW4-equivalent retrofits (or alternatives) for all FSD purchasers, with details on scope, timing, and process.
3. Regular updates—perhaps via a dedicated owner portal or community channel—so we are not left in silence for months on end.
4. Recognition of the unique challenges in right-hand-drive markets and the goodwill lost by delaying HW3 access.
Mr. Musk, your vision continues to inspire, but inspiration alone cannot sustain loyalty when promises made years ago remain unfulfilled. We ask that you turn this growing disappointment into renewed enthusiasm by finally delivering the transparency and action early supporters deserve.
I, along with many fellow HW3 owners in Australia, eagerly await a meaningful response this time.
Regards
Hunter Murray
Engineering Director
OutbackEV.com.au
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May 17
So looks like NRMA are rolling out Credit card readers on their chargers in Alice Springs and Katherine....
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Apr 30
Billionaires paying Millionaires to keep their dirty secrets...Shame on you #australiangovernment
youtu.be/ZJiUFHoPY2g?si=bhQ9…
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OutbackEV-Hunter retweeted
Apr 25
It's official: The Ford Racing Mustang Cobra Jet 2200 has clocked a new record time of 6.87 at 221 mph - now the quickest electric car on the planet.
#FordRacing
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Apr 5
Notice the lack of sound that allows excellent communications...
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OutbackEV-Hunter retweeted
Apr 3
Speaking of dishonesty. Over 400,000 Tesla customers who paid up to $15,000 for Full Self-Driving Unsupervised at haven’t received it over three years later. Your son is dishonest!
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Apr 3
unfortunately Europe is still mainly LHD, but the RHD market is still 40% of the world still!
@elonmusk is loosing a lot of market here!
Those who paid years ago outright for FSD and have not received FSD at all (RHD markets) most certainly have a right to complain and we will not be silent on this! Tesla are NOT taking care of us.
The noise is about to get louder once FSD releases in Europe.
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Mar 24
RT @KiwiEV: "Electric cars don't work. They need new batteries every 3 years. They can't go off-road," etc. Heard all the old myths this w…
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Mar 21
Unfortunately perception is not reality...H2 Truck scam was a LNG turbine hybrid...
youtu.be/dphJ0cqbp1k?si=6vND…
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OutbackEV-Hunter retweeted
Early adopters are what built Tesla into a billion dollar company.
Prepayments gave Tesla the capital to grow, driving miles and data uploads trained the FSD models.
Now that Tesla is a billion dollar company it has the means to make good its commitment to early adopters.
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Jan 28
Yet another promise to keep, lets book my car in and see what happens?
teslamagz.com/news/musk-v14-…
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29 Sep 2025
@elonmusk @Tesla @Tesla_AI
Elon Musk
CEO, Tesla, Inc.
1 Tesla Road
Austin, TX 78725
United States
Dear Mr. Musk and the Tesla Team,
As a loyal Tesla owner and early adopter in Australia, I’m thrilled that Full Self-Driving (FSD) Supervised has finally launched in our market with software update 2025.26.7.10, marking Australia as the first right-hand-drive region to receive this technology. Your team’s work in adapting FSD to our roads is commendable, and it’s a significant step toward safer, smarter driving.
However, I’m compelled to voice the deep frustration and outright disappointment shared by many first adopters like myself, who invested up to AUD $10,000 since 2019 based on Tesla’s explicit promises of FSD capability. We were assured our vehicles would be ready for full autonomy in 2 years, yet the current rollout is limited to Hardware 4 (HW4)-equipped Model 3 and Y vehicles, leaving those of us with HW3 stranded. We’ve been given no timeline for compatibility, no meaningful updates, and frankly, no respect for our early commitment. This lack of transparency is unacceptable and feels like a slap in the face to those who bankrolled Tesla’s vision from the start.
Worse still, the promised HW4 upgrades, stated in your shareholders meeting October 2024, have vanished without a trace. No updates, no explanations—just silence. The Tesla community is buzzing with discontent, and it’s clear that early adopters are being sidelined while newer customers reap the benefits of our investment. Let me be clear: we, the first adopters, are not happy. We’ve championed Tesla’s mission, defended the brand against skeptics, and poured significant sums into your vision, only to be left in the dust.
Mr. Musk, your leadership has reshaped the automotive industry, but this dismissive attitude toward your earliest supporters risks alienating the very community that propelled Tesla forward. If you want us to stay on board—and trust me, competitors are watching—you must act decisively. We demand a firm timeline for HW3 compatibility or HW4 upgrades, consistent and transparent communication, and the respect we’ve earned as pioneers of your mission.
This isn’t just a request; it’s a call to honor your commitments. Fix this, and restore our faith in Tesla’s promise. I expect a response and concrete action to address these failures.
Sincerely,
Hunter Murray
Director OutbackEV Pty Ltd
@aeva_national @teslaownersau @TeslaownersAus
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Jan 12
time for another official follow up letter ....feel free to send your own letter and base it on this one
Thank you for your attention.Dear Mr. Musk, Mr. Drew, and Ms. Denholm,
I am writing again as the author of the communication sent to you over three months ago (Sent: 29/09/2025]), expressing gratitude for the eventual release of Full Self-Driving (FSD) Supervised in Australia via software update 2025.26.7.10, while raising serious concerns about the treatment of early adopters with Hardware 3 (HW3) vehicles. Regrettably, I have received no reply or acknowledgment whatsoever. This complete silence has only amplified the disappointment I first shared—and it is now echoed loudly across the Australian Tesla community, particularly among HW3 owners who invested up to AUD $10,000 each in FSD as far back as 2016–2019.
We are not a small or silent group: discussions in Tesla Owners Australia groups, Tesla Motors Club forums, and on social platforms show hundreds (if not thousands) of us feeling sidelined, betrayed, and increasingly frustrated.Since my original letter:FSD Supervised has rolled out successfully for HW4-equipped Model 3 and Model Y vehicles in Australia and New Zealand, marking a proud milestone for right-hand-drive markets.
However, HW3 vehicles—representing a significant portion of the Australian fleet—remain excluded from this rollout. Tesla's own support pages confirm there is no confirmed release timing for HW3 compatibility.
Indications from earnings calls and community updates point only to a potential limited "FSD Lite" version (possibly based on v14 with reduced capabilities) sometime in the first half of 2026, while HW4 vehicles continue advancing to newer branches like v14.2. The promised HW4 (or equivalent) retrofits for FSD purchasers, referenced in shareholder meetings as far back as October 2024 and reaffirmed in early 2025, have shown no concrete progress.
Recent software changes hint at backend preparations, but no timelines, rollout plans, or communication have been provided to affected owners.
FSD HW3 owners were offered a AU$5,000 discount on upgrading to a HW4 floor model however and example for me would be an AU$65,000 outlay as my 2019 Stealth M3, replacing like for like, and to be honest, was an insult, to say the least.
This ongoing limbo feels like a profound breach of trust. We—the early adopters who championed Tesla through years of skepticism, paid premium prices for the promise of future-proof autonomy, and contributed valuable real-world data—now watch as the technology we helped fund bears fruit exclusively for newer hardware. Many of us feel like "pioneers turned hostages" to decisions that prioritize newer vehicles over honoring explicit commitments.
The sentiment in the Australian HW3 community is one of large-scale disappointment and eroding loyalty.
Owners are openly questioning whether to hold onto their vehicles, pursue refunds under consumer law, or even switch to competitors.
This is not the enthusiastic support Tesla has always enjoyed from its earliest advocates Down Under, as Ms. Denholm and Mr. Drew could contest to also.
To rebuild that trust and retain the pioneers who accelerated your mission, we urgently need:
1. Clear, public communication on HW3 compatibility in Australia, including any realistic timeline for full FSD Supervised (not just a reduced "Lite" version).
2. A firm, actionable plan for HW4-equivalent retrofits (or alternatives) for all FSD purchasers, with details on scope, timing, and process.
3. Regular updates—perhaps via a dedicated owner portal or community channel—so we are not left in silence for months on end.
4. Recognition of the unique challenges in right-hand-drive markets and the goodwill lost by delaying HW3 access.
Mr. Musk, your vision continues to inspire, but inspiration alone cannot sustain loyalty when promises made years ago remain unfulfilled. We ask that you turn this growing disappointment into renewed enthusiasm by finally delivering the transparency and action early supporters deserve.
I, along with many fellow HW3 owners in Australia, eagerly await a meaningful response this time.
Regards
Hunter Murray
Engineering Director
OutbackEV.com.au
1
202
16 Nov 2025
great to catch up with all my Ol M8's at @Everythingelectric.show, and AEVA.asn seminars, and wishing no 😷 to any one!
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