Joined October 2010
8 Photos and videos
UX is not just about finding and solving problems. It’s also about making something that already works better! #design #analytics #ux #randomuxthoughts
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UXMatters reviewed my book. Wanted to share. Great website. uxmatters.com/mt/archives/20…

“Building a Strong Foundation for Good UX Design” — @expuser medium.com/@expuser/design-r…
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I just published “Design Research, IA and Prototyping” medium.com/p/design-research…

A full chapter from my book, Practical UX Design, has been published on UXMatters. Let me know what you think! uxmatters.com/mt/archives/20…

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I'm providing, for limited time, a free e-book copy of my new book, Practical UX Design. Please provide email. Thx! amazon.com/Practical-UX-Desi…

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Doing a webinar for Bestica on July 26, from 11am-12pm. Would love your questions, thoughts, feedback and support! community.bestica.com/events…

The very first review of my book has been posted, and it's a good one! amazon.com/Practical-UX-Desi…

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Nothing is changing folks! UX has become a niche, hi-priced, boutique add-on: info.usertesting.com/ux-indu… Think higher: medium.com/@expuser/a-ux-mat…

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The sign of a true Mac user in 2016
My favorite cartoon for all the wrong reasons.
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Here is a very good description of what the role of UX is, but notice what this role is called: mindtheproduct.com/2011/10/w…

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Let's change the word "features" to "noise" to more clearly articulate the obstacles to good design.
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Adding features to please the boss rather than solving a real business problem is doomed to failure.
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No matter how visible UX may be in a company, if stakeholders are allowed to ignore UX recommendations then UX is not truly visible.
“We can’t launch without these features!” should be changed to “We can’t launch without these business improvements!”
UX is in the modifying user behavior business in order to improve business results, or at least it should be.