Customer support for First City Monument Bank (@MyFCMB). For security reasons, kindly do not share your personal banking details publicly.
Joined February 2021
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22 Feb 2021
Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet?
Whatever it is, you don't have to visit the bank to lodge the complaint.
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22 Feb 2021
Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet?
Whatever it is, you don't have to visit the bank to lodge the complaint.
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22 Feb 2021
Simply log it on FCMB New Mobile app in these easy and quick steps:
1. Login to FCMB New Mobile.
2. Click on the account you want to view.
3. Click the transaction you have challenges with.
4. Select “Initiate dispute” and follow the prompts.
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22 Feb 2021
If you do not already have FCMB New Mobile, just click onelink.to/y4pjhi to download.
#FCMB #MyBankAndI
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20 Feb 2021
Stay on top of your transactions with *329# and enjoy easy access to your bank statement whenever you need it.
How to below:
• Dial *329#
• Choose 'Statement' (option 7), then select either full statement, or mini statement.
It's that easy.
#FCMB #MyBankAndI
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18 Feb 2021
We are excited to let you know you can now easily activate your debit card or select your PIN on our Internet Banking Platform. For now, this applies only to Mastercard and Verve Debit Cards.
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18 Feb 2021
So, when you pick up your instant Debit Card, just follow the simple steps below to set up your PIN:
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18 Feb 2021
1. Login to FCMBOnline (click on link in our bio)
2. Under “Card Management” menu, select “PIN Management”
3. Choose “Card PAN”
4. Select “PIN” or “Change PIN” or “Retrieve PIN” as applicable.
5. Enter required security details and Submit.
Easy-peasy, right?
#MyBankAndI
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16 Feb 2021
In using ATMs for your banking transactions, you may sometimes encounter challenges – cash gets stuck in the machine, your card is withheld or simply does not work well etc.
ALT Fraud Awareness Campaign
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16 Feb 2021
No matter the sort of challenge faced, you should never accept help from strangers, no matter how helpful they seem to be. This is because fraudsters often loiter around ATMs, looking for unsuspecting customers to defraud by offering to help them resolve one issue or the other.
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16 Feb 2021
Don't fall for it!
If you ever experience an issue using an ATM, go inside the bank to seek proper help.
Stay vigilant and safe always!
#FCMB #MyBankAndI
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