Have any customer service questions about firebox.com ? We're here to help! Follow @firebox for the latest updates.
Joined March 2018
- Tweets 975
- Following 11
- Followers 409
- Likes 65
44 Photos and videos
22 Dec 2021
@realjackwyatt Hi Jack, thanks for getting in touch with us. Please submit your order number or email address, so we can chase your request.
Firebox Help retweeted
20 Jan 2021
@firebox hands down the quickest and best customer service department! Products are decent too
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11 Dec 2020
Does any company have better customer service than @firebox? Literal angels working at @fireboxhelp π
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4 Dec 2020
@firebox amazing customer service from crystal even though I made the mistake wasnt made to feel daft and was talked through every step .customer service makes all the difference .Thank you π
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20 Nov 2020
@firebox What a fun and fabulous company. Excellent customer services and a laugh a minute!!!
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9 Jul 2020
Huge thank you to Lulu @firebox for sorting me out with a replacement after the one I ordered was stolen from my post box. There are still good people in the world ππ» canβt wait to play this on the weekend
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Firebox Help retweeted
9 Jul 2020
Wow excellent efficient customer care service from @fireboxhelp βΊοΈ
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12 Jun 2020
So impressed with @fireboxhelp customer service, super quick responses and very friendlyπ
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28 Apr 2020
@firebox @fireboxhelp has the best customer service EVER...Iβm also very much ordering more AWESOME products as we speak
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19 Dec 2019
Have to say this, @firebox @fireboxhelp have been so incredibly helpful. Yodel lied about a delivery and they have been so great in getting things sorted. Top notch customer service from them (a zero for yodel though). Would definitely reccomend them as company!
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Firebox Help retweeted
17 Dec 2019
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17 Dec 2019
@firebox @fireboxhelp just wanted to say thank you for your help in tracking 2 delayed orders - really great customer service π both orders have now been received and are fab - thank you
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Firebox Help retweeted
28 Nov 2019
DM sent. Thanks for your super speedy response, you guys (firebox) still rock!!
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Firebox Help retweeted
14 Oct 2019
Few places left for Online Customer Service Temps... work for the BEST company, hurry the fuck up and get those CVs in: bit.ly/2Vwky5M
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Great customer service from @fireboxhelp ππΌππΌπ₯
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Have to say, as annoying as it was that my @firebox parcel was late before Christmas, you can't fault their customer service. Thanks @fireboxhelp π
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