Claims may be where insurers pay. But it is also where too much value leaks. In our latest FS Brew Podcast episode, we speak with Julien Condamines of @heynovoai, based in Singapore, on why the real battlefield in insurance is now Fraud, Waste and Abuse. The conversation gets into a hard truth. Many claims teams still work through manual processes, legacy systems, PDFs, and time pressure. That creates friction for customers, pressure for teams, and room for leakage. Julien shares how Novo AI approaches this problem by helping insurers automate claims processing and surface suspicious billing patterns faster. The result is not just efficiency. It is better claims decisions, faster payouts, and a stronger insurance system. This episode is especially relevant for leaders in health insurance, claims, and insurtech across the Middle East and Asia. If claims is still treated like a back-office basement, this conversation is worth your time. #FSBrew #Insurtech #Insurance #Claims #HealthInsurance #FraudDetection #AIinInsurance #InsuranceInnovation #MiddleEastInsurance #SingaporeInsurtech