7 Photos and videos
Acute retweeted
19 Oct 2020
Useful as Guidelines, Harmful as Dogma:
1) Just ship the MVP & iterate
2) Never miss the launch date
3) Justify every feature with data
4) Hit OKRs at all costs
5) Tackle low hanging fruit first
6) Always prioritize what users want
7) Feature parity before differentiation
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Acute retweeted
17 Oct 2020
Feature requested: 10:22pm.
Feature shipped: 1:30am.
(\_/)
( •_•)
/ >🎸
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🆕 Got questions? We got answers... but so does our community of users
Today, we're launching Interconnected 🎉, a place for you to:
🤔 Ask questions
💬 Answer questions
🤝 Make connections
👯♂️ Build a community
Check it out 👇
inter.com/2R6BKNF
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👉 Introducing User segments: understand the needs of your most important customers
Define relevant group segments based on customer data that is automatically synced from @intercom and works out of the box.
Learn more ➡️headwayapp.co/acute-changelo…
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Here's how we use @getacute to capture user feedback and prioritize our roadmap.
The key for us is removing as much friction for users to share their thoughts with us.
buff.ly/2Wqy24A
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Acute retweeted
2 Aug 2020
Key inputs for product decisions:
1. Data
2. Customer feedback
3. Technical effort
4. Strategy
5. Industry landscape
6. Instinct
Rely heavily on 1-3?
Can move fast, but often too incremental.
Rely heavily on 4-6?
Can make big impact, but often fail prematurely.
Hence, balance.
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We wanted to make it seamless for our users to share feedback with us. @getacute has been a great tool for just that. It also makes it easy to keep our users as we implement their suggestions.
buff.ly/2Wqy24A
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Acute retweeted
28 Jul 2020
Using @getacute more often now and I am already starting to feel the impact it has on our product feedback tracking through Intercom! Well done @perseaalexandra 👏🏽👏🏽👏🏽
Introducing Feedback Highlights: 👉 better insights when looking at a feature request by seeing the exact words your customers have used when describing the feature.
Learn more 👇
headwayapp.co/acute-changelo…
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Introducing Feedback Highlights: 👉 better insights when looking at a feature request by seeing the exact words your customers have used when describing the feature.
Learn more 👇
headwayapp.co/acute-changelo…
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How Taskable fuels growth by focusing on user feedback and building a loyal userbase, all while in Beta
with @mattcrail from @TaskableHQ
Full case study → getacute.io/case-studies/tas…
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💫 Intercom improvements:
-> Tags are now supported when tracking feedback from the inbox.
-> Inbox sidebar panel that shows the different feedback posts that are available in Acute for that user.
Learn more ➡️ headwayapp.co/acute-changelo…
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🆕 Tags: organize and filter feedback based on specific criteria or characteristics
Learn more ➡️ headwayapp.co/acute-changelo…
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Acute retweeted
16 Apr 2020
☑️ Vote now! (our product feedback campaign): app.getbeamer.com/summit/en/…
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Acute retweeted
15 Apr 2020
Do you guys want the ability to automatically delete tweets that didn't engage well in Hypefury? @gordstorks
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Here are our 8 best practices for collecting feedback and feature requests
getacute.io/blog/best-practi…
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Prioritizing feature requests requires answering a mix of questions: How many people want it? How much value does it add to the product? How difficult is it to build?
getacute.io/blog/how-to-effe…
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If you have lots of feedback but you are not analyzing it you might be "data rich but insights poor". Putting your customer feedback into context is what gives you the insights to act on it.
getacute.io/blog/how-to-anal…
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