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Grace Phang (she/her) @grrrfang

Professor @nyit, Lead User Researcher @medidata, creative @theFabHatters, Burmese🇲🇲, Dartmouth Bentley educated

Joined July 2017
  • Tweets 684
  • Following 604
  • Followers 220
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Grace Phang (she/her)@grrrfang
4 Dec 2020
Yesterday for UXR class I moderated my ~first panel~ with 5 star UX research panelists including @albanvillamil, @Astridpie, @JulietteSeive, Yingchan Zhang, and Shannon Call. We discussed backgrounds, skills, networking, and changes after-COVID. ~ A thread of takeaways~ (1/9)
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The metro trains all ran on schedule today here in LA. 🥹 🚆
Very excited to attend the @qrca conference for the first time. First talk I’m attending is on Gen A to Z research by Alexia Raven and Giselle Bowie.
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Flew from San Francisco straight to #dragcon Rupaul @fisherprice are so cute!
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My company @crunchbase is hiring Senior User Researchers. I can’t say enough about the culture and the major impact you have as a researcher. DM me if you are looking or know of anyone who might be a good fit!
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Wordle 242 2/6 🟩⬛🟨⬛⬛ 🟩🟩🟩🟩🟩 I’m ok at this
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Replying to @AGRobBonta
@AGRobBonta Alpan Orthodontics is upset I reported their mistakes to HIPAA and the BBB and is retaliating by sending me to collections while refusing to accept payment or fully itemize the bill and fees. They refuse to tell me what collection agency they billed and when.
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But they said that they can make the whole situation go away if I sign a lifetime non-disparagement exit contract and remove my truthful online reviews. They will only discuss this over the phone.
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I am exiting their practice due to medical neglect where they mixed me up with another patient (who canceled my treatment without my consent), which delayed my jaw surgery. They deny this but I have proof. They also sent my emails to the wrong email address for 3 months.
One of my favorite talks today at #UXPABOS21 was @ryaninteractive’s talk on One Page research reports. It’s critical to make reports simple & easy to comprehend especially for busy stakeholders.
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Mike conducted research on research to make these one-pagers better. 🔥 🔥🔥 Plus, I’ve used his template and can attest that it works!
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Grace Phang (she/her) retweeted
bobthomas@bobthomas
24 Sep 2021
We have 15 sponsors and over 760 attendees at our annual - and second virtual - UXPA Boston Conference. A big shout out to our attendees, sponsors, volunteers, mentors, lunchtime table topic leaders, conference submission reviewers, and UXPA Boston Board! @uxpaboston #uxpabos21
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Listening to a great talk on remote collaborative workshops from Michael Hawley! #uxpabos21 1.Facilitation skills (hardest part is reading the room) 2. Support multiple levels of engagement (breaks, participation, etc) 3. Diversify cognitive approaches (mix digital, physical)
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4. Establish rapport, emotional safety (e.g. bonding through drawing activities) 5. Facilitate equity of input (anonymous contributions, expectations for all to partake, split things up) 6. Documentation (make it visual, mix reference material, enable asynchronous input)
Moved to LA after 10 years and was worried it would be hard to find new friends. But things work out! In the past few months I’ve explored: - LA flower market - 4 food night markets, dim sum - Pottery class - Hikes & boat trip & convinced a few people to obstacle race with me!
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Grace Phang (she/her) retweeted
UXPA Boston@uxpaboston
5 Sep 2021
Don't miss #UXPABOS21 #UXResearch talk "Give Me the Quick Version! Using One-Pagers to Communicate Research Findings Far and Wide" w @ryaninteractive and learn to make your own! Sched: sched.co/kOaa Tix: ow.ly/bIZO50G2MFc Sponsors: ow.ly/pM2w50G2MFb
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Grace Phang (she/her) retweeted
UXPA Boston@uxpaboston
15 Sep 2021
Interested in teaching UX? Learn more at @grrrfang's #UXCareerTalks #UXPanel w/ @zerotoux @nerdydivadesign @sylkelopez "From the Workplace to the Classroom: Teaching #UserResearch" #UXPABOS21 #UXEducation Sched: sched.co/kQZG Tix: ow.ly/bIZO50G2MFc
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Starting my day spilling hot curry on myself 🥲 and the ground. A Kevin spilling the chili moment.
Getting my California Real ID took less than 30 minutes in office 🙌🏼. Virtually no wait time, because I had uploaded my documents online!
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My new company Crunchbase gives “How to Be an Antiracist” @DrIbram to all their employees! ❤️👏🏼👏🏼 👏🏼Time for a second read!
I think I found the place! 🙌🏼🍀I’m moving to Los Angeles!!!
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