22 Jun 2025
13
280
The witching hour is upon us and so is the end of #ASPLive 🎃
Our control room works tirelessly to provide support and a reassuring voice in peoples time of need!
We hope you've enjoyed our small insight and that you've had a "fa-boo-lous" evening
#HerosInHeadsets #OverAndOut
4
2
28
8,752
1 Nov 2023
The witching hour is upon us and so is the end of #ASPLive 🎃
Our control room works tirelessly to provide support and a reassuring voice in peoples time of need!
We hope you've enjoyed our small insight and that you've had a "fa-boo-lous" Halloween
1
2
16
6,740
999: Caller is reporting that his ex partner has accessed his house uninvited. She is intoxicated and refusing to leave
#ASPLive
1
6
3,577
999: Caller has heard their neighbour’s window has been smashed. Officers have been dispatched
#ASPLive
1
4
3,244
999: Caller reporting that a female in the flat above sounds like she may be in distress. Officers en route
#ASPLive
1
6
3,058
999: Misdial. Caller apologised for pocket dialling. He says when his leg shakes a lot, he dials 999. At least by staying on the line, the call handler was able to assess quickly that he didnt need our help
#ASPLive
1
7
3,220
999: Caller wants police to attend and remove someone from their address..."they aren't here at the moment though"....
#ASPLive
4
7
4,092
999: The scene of earlier ASB now has further reports of a van on fire. Fire have been contacted and are on route
#ASPLive
1
5
2,665
999: Caller is ringing to report a shoplifter that he believes to be wanted
#ASPLive
1
3
2,588
999: Attempted forced entry into a house with residents inside. Officers attended promptly and are on scene.
#ASPLive
1
6
2,776
This year we have to date received 59,598 abandoned calls and we are only in October! ☹️
That's an average of 5,959 a month
#ASPLive
2
7
3,100
Did you know?
Last year we received 42,208abandoned calls.
3,246 a month on average.
#ASPLive #DontGhostUs #StayOnTheLine
1
5
3,902
999: Hotel staff calling to report a drunk and disorderly resident. person in question is being physically and verbally abusive to staff
#ASPLive
1
5
2,458
999: Abandoned call. The caller picks up the phone when called back, but hangs up without saying anything.
If you call 999 accidentally and don’t need us, stay on the line and tell us you’re fine.
#ASPLive
3
16
3,096
999: Caller reporting an intoxicated female displaying threatening behaviour to fellow residents in an apartment block
#ASPLive
1
2
2,472
*Update to earlier post*
CCTV has been reviews and suspects identified
#ASPLive #DoYouThinkHeSaurus
2
12
89
22,791
I have phoned 999 by mistake, am I in trouble?
We know mistakes happen and people can find themselves calling 999 in error, for example where their phone dials this from a pocket etc… All we ask is that you stay on the line so that we know there is no emergency.
#ASPLive
3
9
3,332
Meet Jordan - one of our Dispatchers 👋
Jordan has worked in the Control Room for three years and describes his role as challenging and exciting.
Dispatchers are “the eyes and ears” that help prioritise jobs and advise units.
#ASPLive
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1
29
4,099
We work closely with fire and ambulance at all times of the year and especially at peak times such as Halloween 👻 and Bonfire Night 🎆 where we are often called to the same incidents. We work together to ensure the right response is sent.
#ScreamWork #ASPLive
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9
2,990