5 Nov 2025
We were delighted to welcome Gardaí Control Room staff @gardainfo to NEOC twice during International Control Room Week as part of our ongoing interagency collaboration.
With a great experience, we look forward to returning the visits very soon! 💙
#ControlRoomWeek
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3 Nov 2025
This week we celebrate International #ControlRoomWeek - a time to recognise the incredible people behind the voices on the phones and radios.
We’re also proud to welcome and support our new call takers and dispatch trainees currently being mentored into these critical roles.
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2 Nov 2025
That's a wrap on #ControlRoomWeek 2025! Thank you to everyone who joined us in celebrating control room heroes worldwide. To all operators: THANK YOU. Until next year! 💙🎧 #ThankYou #HeroInAHeadset @MotoSolutions
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2 Nov 2025
To every control room operator: Thank you for answering the call. Thank you for being the calm voice. Thank you for caring so deeply. Control Room Week 2025 may be coming to a close, but you're appreciated 365 days a year. See you in 2026! #ControlRoomWeek @MotoSolutions
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2 Nov 2025
To wrap up this year's #ControlRoomWeek, we're saying hello to Leanne, one of our duty managers🎧
Leanne has been with #TeamEEAST for eight years, starting as a 999 emergency call handler before moving to dispatch, and is now seconded as a duty manager!
eastamb.nhs.uk/join-the-team…
ALT A graphic with an image of Leanne Duncan, Duty Manager (Secondment). Text reads “I’m now on secondment as duty manager and I can honestly say I don’t have a single regret about the eight years I’ve spent with the Trust. It’s an experience like no other.”
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2 Nov 2025
This week we celebrated the heroes in headsets. But our appreciation doesn't end today - it continues every single day. We hope this week has given you a little boost and a time to reflect on your life-saving work and service. 💙🎧 #ControlRoomWeek #HeroInAHeadset @MotoSolutions
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2 Nov 2025
Introducing Dani, a support liaison officer in our 999 control room 🎧
Read more 👉 eastamb.nhs.uk/join-the-team…
🔗 Apply today: eastamb.nhs.uk/join-the-team…
@AACE_org #ControlRoomWeek #Team999
ALT A graphic with an image of Dani Cobley, Support Liaison Officer. Text reads ‘Supporting staff has shown me another side of making a difference - this time, for the people who give so much of themselves every day. It’s a role I now believe was made for me.’
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2 Nov 2025
For all of those images flooding social media celebrating #ControlRoomWeek & for the amazing work to recognise our colleagues from @CR_Week #ThankYou 💥
2 Nov 2025
💙 FINAL DAY! 💙 We're still celebrating International Control Room Week 2025. And on behalf of those that couldn't or didn't say it - we want to say THANK YOU to every operator around the world. You're awesome. #ControlRoomWeek #ThankYou @MotoSolutions
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2 Nov 2025
💙 FINAL DAY! 💙 We're still celebrating International Control Room Week 2025. And on behalf of those that couldn't or didn't say it - we want to say THANK YOU to every operator around the world. You're awesome. #ControlRoomWeek #ThankYou @MotoSolutions
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1 Nov 2025
No one is YOU, and that's your superpower. 💪 Every control room operator brings unique skills, compassion, and strength to their role. Today we celebrate what makes each of you special. #ControlRoomWeek #Superpower #YouAreAppreciated @MotoSolutions
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1 Nov 2025
Introducing Sandie, one of our critical care dispatchers 🚁
"Our priority is to ensure specialist help reaches patients as quickly and safely as possible."
Apply now and join us in our Norwich 999 call centre 👉eastamb.nhs.uk/join-the-team…
@AACE_org #ControlRoomWeek #Team999
ALT A graphic with an image of Sandie White, Critical Care Dispatcher. Text reads “The pace on the critical care desk can be fast, but the sense of teamwork, purpose, and knowing that we’re making a real difference makes the role extremely rewarding.”
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1 Nov 2025
Control room operators don't just answer calls - they provide hope, coordinate miracles, and save lives. Every shift you work makes a difference. You are the heartbeat of the service. 💙🎧 #ControlRoomWeek #ThankYou @Motorola Solutions @MotoSolutions
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1 Nov 2025
So far this year, our wonderful 999 control room colleagues have received:
❤️ 66 discharged alive awards
👶 28 stork awards
🏅 43 compliance awards
✔️ Newly qualified staff awards
✨eastamb.nhs.uk/join-the-team…
@AACE_org #ControlRoomWeek #Team999
ALT A graphic with text reading ‘In 2025, our emergency control rooms received... 66 discharged alive awards, 28 stork awards, 43 compliance awards, 88 newly qualified staff awards.’
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1 Nov 2025
Happy Saturday! Day 6 of #ControlRoomWeek! Behind every emergency response is a control room operator who answered the call, stayed calm, and coordinated help. YOUR dedication saves lives. 💙 #HeroInAHeadset #ThankYou @MotoSolutions
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31 Oct 2025
To every control room operator working tonight: You are appreciated. You are valued. You are the calm voice when someone needs help most. Thank you for keeping us safe this Halloween. 🎃💙 #ControlRoomWeek #YouAreSeen @MotoSolutions
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31 Oct 2025
Over at HQ today , staff from 999 , 111 and corporate celebrated #Halloween2025 #Halloween with some ghoulish cake ! Perfect end to #controlroomweek @CR_Week @TheIAED @Ambo_Pete @NWalesSocial @WelshAmbulance #teamwast
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31 Oct 2025
We talk to Brannon who has worked in our 999 control room for seven years, going from emergency call handler to dispatcher ✨
🔗 Join Brannon in our 999 control room as an emergency call handler: eastamb.nhs.uk/join-the-team…
@AACE_org #ControlRoomWeek #Team999
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31 Oct 2025
Halloween might be spooky for some, but control room operators? They handle the real scares with professionalism and compassion every single day. You are the heartbeat of the service. 💙🎧 #ControlRoomWeek #ThankYou @MotoSolutions
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31 Oct 2025
🎧 Behind every safe flight is a calm voice on the radio.
As #ControlRoomWeek ends, NPAS crews across England & Wales salute our Ops Centre flight dispatchers - the unsung heroes keeping us flying.
#NPAS #999Family #Teamwork @CR_Week
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31 Oct 2025
Good morning control room heroes! 🎃 Today is one of your busiest days of the year. While others celebrate Halloween, you'll be the calm voice in the chaos. Thank you for being there when it matters most. #ControlRoomWeek #HeroInAHeadset @MotoSolutions
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