13 Jul 2020
register.gotowebinar.com/reg…
Webinar tomorrow Tuesday 8pm UK
Join us 👍
#FirstCallResolution #FirstContactResolution #FirstConsultResolution
#BottleNeck
#Mapping
#CustomerJourney #Cx #TeamExperience #Tx
@MSDintheUK @EasyDirectDebit
20 Apr 2020
Morning
Here we go again this time talking to a practice in Perth WA , not Perth Scotland!
Great time to do some top up learning
#5Steps #PhoneCoaching
#FirstContactResolution
#FirstCallResolution
#FirstConsultResolution
