When I complained many a year ago after waiting an hour and the wrong order turning to table he checked the CCTV footage to make sure I was in the place.
@FirstGenBen@Gramatron#HesStillGotIt
Please call our Careline 0800 63 62 62, they'll be happy to help. The team are very busy, so it may take several tries to get through, and there will be a wait. Thanks, Greg
Hello, sorry I haven't had a report about an umbrella. If it has been handed in to us it will find its way to Lost Property. They are open Monday to Friday 9am to 5pm. The number to ring is 0191 2033199. Thanks- I hope you get it back.
Hi FirstGenBen! We're glad to have you with us! This issue is due to a fire in one of our datacenters over the weekend. Our tech team is on it and it should be back up and running shortly! Thanks for hanging in!
Thanks for confirming! I understand this isn't ideal. Let's look into available refund/replacement options here: amzn.to/2CfL38N Let us know if this helps! ^AB
I'm sorry for the condition your turntable arrived in! Can you tell us if this was both shipped from and sold by Amazon or a third-party seller? You can find this information here: amzn.to/1aBef77 ^AC
I'm sorry, we're unable to take personal information including account/order information over social media. If you prefer direct order assistance, we're available by phone, chat or e-mail here: amzn.to/UKContactUS ^AN
Hi there! We're unable to view your orders/account via Twitter, but we'd like to try to help! Without providing account details, do you mind telling us what's going on? ^AB