Confrontation & Unhinged Staff behaviour at Srinagar Hotel
Had an absolutely humiliating and disgusting experience at Hotel Downtown, Munawara Abad, Srinagar, that every tourist needs to know.
My wife and I came all the way from Bengaluru for a wedding. On June 14, she came to join me at the hotel for our last night. I’d already cleared it with the front desk and offered to pay extra.
Instead, we were met by a completely unstable, untrained frontman acting diabolically. He aggressively claimed they "don't allow local Kashmiris to check in."
My wife is ethnically Kashmiri but born and raised in Bengaluru. This guy didn't even have the basic sanity or brains to look at her ID properly which clearly lists her Bangalore address, her W/O (wife of) status, and my last name. He literally flung her ID back at us and shouted that he wouldn't allow her in. How does a registered hotel hire people this volatile and unhinged?shouted that he wouldn't allow her in. How does a registered hotel hire people this volatile and unhinged?