17 Nov 2025
Delighted to attend the HOPE conference last week. Cross system collaboration, supported & attended by colleagues @scotgovhealth. Let’s implement #GIRFE in all we do @HSCAberdeen @NHSGrampian @HSCMoray @HSCPshire #RealisticMedicine #HumanLearningSystems #PuttingPeopleFirst
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4 Sep 2024
A fantastic day with @supportCHAS developing change ideas and experiments for the admissions process and thinking about #HumanLearningSystems @KSEllis67 @howell_annabel @jenfrodgers @hekermum @clareupnorth @tonymcgowan18 humanlearning.systems/
3 Sep 2024
Brilliant conversation looking at “How might we..?” statements with colleagues in Rachel House working on Admissions project
#humanlearningsystem #qualityimprovement
#understandingexperienceiseverything
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20 May 2024
We're hosting Plymouth's first annual reflection event of the CYP Health & Weight Plan with system partners today.
Sharing learning and looking forward.
#CollaborativeAdvantage #HumanLearningSystems #Complexity
➡️ plymouth.gov.uk/children-and…
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💡@AcademiWales are expanding on our recent #HumanLearningSystems (HLS) discovery workshops.
Hear from Prof. Toby Lowe, @CPI_foundation and Mandy Westcott and Des Brown from Q Lab Cymru as they delve further into HLS concepts in a webinar on 6 March.
Register below.👇
29 Feb 2024
#AWCIC - Learn and Share: 6 March - We are excited to have the opportunity to run a series of webinar sessions on Human Learning Systems (HLS), introducing some of the key concepts around this insightful approach to public management.
#LearnAndShare ow.ly/RPAm50Qu440
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👏👏👏Congratulations to Mandy Westcott, Senior Improvement and Collaboration Manager, Q Lab Cymru, who has been accepted as a 2024 Bevan Fellow.
Mandy will be exploring the potential of a #HumanLearningSystems approach to public service in Wales.
Find out more below. 👇
6 Feb 2024
💡2024 starts with a milestone! We're excited to welcome our largest cohort of Bevan Fellows ever, leading transformational change in health and care.
🔎Find out more: bevancommission.org/introduc…
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🤔Missed out on joining one of our sessions but interested in exploring #HumanLearningSystems?
@AcademiWales are hosting bitesize webinars to introduce you to the concept of HLS.
🔍 More info here: academiwales.gov.wales/event…
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Yesterday, we had a fantastic day welcoming delegates from across public services to our final #HumanLearningSystems session with @CPI_foundation.
Check out the key learnings captured by @LT32996195 from the panel discussion with Heidi Tweedie, Diana Hekerem and Gary Wallace. 👇
ALT Image courtesy of Elizabeth Tucker.
ALT Image courtesy of Elizabeth Tucker.
ALT Image courtesy of Elizabeth Tucker.
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Today, #QLabCymru and @CPI_foundation hosted the second #HumanLearningSystems discovery session, joined by Prof Toby Lowe.
We enjoyed expanding on creative conversations and hearing inspiring examples of HLS in practice.
📅Join us for the last session! ➡️forms.office.com/pages/respo…
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7 Dec 2023
Great to welcome our friends from the @ImprovementCym Q Labs to talk to the latest session of our @QICTM Improvment Community of Practice (#iCoP!) about #HumanLearningSystems. A valuable, person centred approach to managing complexity in healthcare.
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📅 Our next #HumanLearningSystems (HLS) discovery session is taking place on 13 December. Book your place today!
➡️forms.office.com/pages/respo…
📝 Learn more about how HLS can be used to transform public services in our latest reflective #Blog.
🔗improvementcymru.net/en/2023…
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8 Nov 2023
One of the many reasons why #outcome/#target based strategies don't work - staff/organisations manipulate the data.
One of the key takeaways from today's excellent session on #humanlearningsystems with @ImprovementCym & @CPI_foundation
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👏Thanks to all that attended the first #HumanLearningSystems (HLS) discovery session today.
🤔What a fantastic day of inspiring discussions and valuable reflections exploring new ways of thinking using HLS.
🗓️Join us for the next session in December! forms.office.com/pages/respo…
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8 Nov 2023
This has been a great day - a brilliant mixture of theory and practice coupled with thoughtful breakout sessions with front line staff. Feeling a bit overwhelmed now
#humanlearningsystems #complexity @CPI_foundation
We’re delighted to welcome delegates from across Wales to the first #HumanLearningSystems discovery session today!
💡We have a packed agenda full of creative conversations with speakers Prof Toby Lowe, Ruth Ball, @CPI_foundation and Gary Wallace, @plymouthcc.
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We’re delighted to welcome delegates from across Wales to the first #HumanLearningSystems discovery session today!
💡We have a packed agenda full of creative conversations with speakers Prof Toby Lowe, Ruth Ball, @CPI_foundation and Gary Wallace, @plymouthcc.
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⏰ Last few days to register for the first #HumanLearningSystems discovery workshop!
Do you work in #NHSWales, the public or charity sectors?
💡 Join us with your creative ideas on how we as organisations can serve our public.
Register here: forms.office.com/pages/respo…
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1 Nov 2023
Enjoyed reading this as it coincides with my #humanlearningsystems study visit to Plymouth learning about relational public services in action. Not waiting around for SW1 here. A lot of food for thought. P.S. 🩷 Plymouth, learned a lot about the city.
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💡What will you learn at our first creative session on #HumanLearningSystems ?
🤝Relationships are key to a better way of working
🚀Continuous learning creates a safe space for #Improvement
🤔Thinking in systems leads to better outcomes
Register today! forms.office.com/pages/respo…
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🗣️ Responsiveness
🚀 Effectiveness
🤝 Humanity
💭 Read our article and hear Professor Toby Lowe’s thoughts on the benefits of using a #HumanLearningSystems (HLS) to create a better public service for people and society.
➡️ linkedin.com/pulse/how-manag…
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🚨 Free workshops! 🚨
#QLabCymru and @CPI_foundation are hosting three discovery sessions on the #HumanLearningSystems approach to how we as organisations serve our public.
Piqued your interest? 🤔
Register here: ➡️forms.office.com/pages/respo…
Learn more:👇📺youtube.com/watch?v=Ty5zPQ51…
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📢 Calling all staff within the public and charity sector! We have a free workshop for you!
💡 #HumanLearningSystems expert, @tobyjlowe will introduce you to HLS concepts and explain how they can be used to manage public services.
🔍Find out more: forms.office.com/pages/respo…
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