#870 Kaseya Connect 2026: Jim Lippie - 📈 From MSP to SaaS: What Actually Changes? What separates a strong operator from a true leader—and how do you scale success across multiple companies? In this episode of Joey Pinz Conversations, Joey Pinz sits down with seasoned tech executive Jim Lippie to break down decades of experience across MSPs, SaaS companies, and multiple successful exits. From early days in the MSP space to leading SaaS growth and navigating acquisitions, Jim shares practical insights on leadership, metrics that matter, and what most operators overlook. 💡 This conversation dives into the real differences between running a services business and a software company—and why understanding customer acquisition cost (CAC), retention, and urgency can completely change your trajectory. Jim also offers a clear perspective on leadership: it’s not about managing tasks—it’s about building other leaders and winning hearts and minds. 🔥 Top 3 Highlights: 📊 Why CAC and net retention matter more than most MSPs realize 🧠 The mindset shift from operator to true leader ⚡ How urgency and accountability drive scalable growth If you're an MSP owner, SaaS founder, or tech leader, this episode delivers practical insights you can apply immediately. Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration. 🎧 Listen on Your Favorite Platforms: Spotify (Video): podcasters.spotify.com/pod/s… Apple: podcasts.apple.com/us/podcas… Spotify: open.spotify.com/show/69SFwY… YouTube: youtube.com/c/JoeyPinzDiscip… 🌐 Explore More: Website: joeypinz.com Link Tree: linktr.ee/joeypinz Follow on Social Media: @TheJoeyPinz (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube) Subscribe: joeypinzconversations.com/su… 🎵 Music by Tom Izzo: @wahlsinger tomizzomusic.com Would you like to Sponsor Joey Pinz? Get the prospectus here: joeypinz.com/sponsor 💡 Support the Podcast: • Subscribe: joeypinzconversations.com/su… • Patreon: patreon.com/joeypinz • One-Time Payment: tinyurl.com/c6dx4hck Subscribe, follow, and rate with 5 stars if you enjoy these conversations. Connect with us across various platforms and don't forget to join our newsletter for updates! #Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness #SelfImprovement #LearningJourney #Motivation #ThoughtProvoking #KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange #ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity #JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations #PodMatch Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: podmatch.com/hostdetailprevi… Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss ( 130 lbs.), family death, and found a 25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: joeypinz.com/sponsor Episode Links: linkedin.com/in/jim-lippie-5… kaseya.com

#869 Kaseya Connect 2026: Erin McLean - 🥎 From Olympic Stage to Business Strategy What does it really take to perform at the highest level—on the field and in business? 🥎➡️📈 In this episode of Joey Pinz Conversations, Joey Pinz sits down with an Olympian-turned-marketing leader to unpack the mindset, habits, and lessons that translate from elite athletics to real-world success. From competing on the Olympic stage to helping MSPs scale through smarter go-to-market strategies, this conversation blends performance, leadership, and modern marketing insights. You’ll hear how resilience is built through failure, why marketing and sales are more connected than most think, and how AI is reshaping the way businesses operate—without replacing human creativity. The discussion also explores the shift from a “win-lose” mentality to collaboration, and how parenting, career growth, and personal routines influence long-term success. If you’re an entrepreneur, MSP, or growth-focused professional, this episode offers practical insights on building momentum, adapting quickly, and thinking differently about performance. 🔑 Top 3 Highlights: ✔️ Olympic-level mindset: performing under pressure & embracing failure ✔️ Marketing = Sales: owning pipeline, revenue, and growth ✔️ AI Creativity: why human thinking still wins --- Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration. 🎧 Listen on Your Favorite Platforms: Spotify (Video): podcasters.spotify.com/pod/s… Apple: podcasts.apple.com/us/podcas… Spotify: open.spotify.com/show/69SFwY… YouTube: youtube.com/c/JoeyPinzDiscip… 🌐 Explore More: Website: joeypinz.com Link Tree: linktr.ee/joeypinz Follow on Social Media: @TheJoeyPinz (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube) Subscribe: joeypinzconversations.com/su… 🎵 Music by Tom Izzo: @wahlsinger tomizzomusic.com Would you like to Sponsor Joey Pinz? Get the prospectus here: joeypinz.com/sponsor 💡 Support the Podcast: • Subscribe: joeypinzconversations.com/su… • Patreon: patreon.com/joeypinz • One-Time Payment: tinyurl.com/c6dx4hck Subscribe, follow, and rate with 5 stars if you enjoy these conversations. Connect with us across various platforms and don't forget to join our newsletter for updates! #Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness #SelfImprovement #LearningJourney #Motivation #ThoughtProvoking #KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange #ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity #JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations #PodMatch Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: podmatch.com/hostdetailprevi… Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss ( 130 lbs.), family death, and found a 25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: joeypinz.com/sponsor Episode Links: linkedin.com/in/ekjmclean/ cynomi.com/

#686 Kaseya Connect 2026: Andrea McGlothin - From Classroom to Boardroom: Lessons That Scale 📈 What happens when a former elementary school teacher steps into the fast-paced world of tech sales and MSP project management? In this episode of Joey Pinz Conversations, Andrea McGlothin shares a powerful journey from teaching first graders how to read to helping MSPs structure projects for real profitability and success. 📚➡️💼 Andrea breaks down why many MSPs struggle with project timelines, scope creep, and inaccurate forecasting—and how better structure, smarter tools, and data-driven insights can completely change outcomes. ⚙️📊 She also dives into how sports, teaching, and environment design shaped her mindset, leadership style, and personal growth. Beyond business, this episode explores the importance of creating the right environment for focus, growth, and consistency—both professionally and personally. 🧠✨ 🔥 Top 3 Highlights: ✅ Why most MSP projects fail (and how to fix them) ✅ The shift from “learning to read” → “reading to learn” (and why it matters in business) ✅ How environment design impacts focus, performance, and consistency A practical and personal conversation packed with insights for MSP leaders, entrepreneurs, and anyone looking to improve how they work and grow. --- Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration. 🎧 Listen on Your Favorite Platforms: Spotify (Video): podcasters.spotify.com/pod/s… Apple: podcasts.apple.com/us/podcas… Spotify: open.spotify.com/show/69SFwY… YouTube: youtube.com/c/JoeyPinzDiscip… 🌐 Explore More: Website: joeypinz.com Link Tree: linktr.ee/joeypinz Follow on Social Media: @TheJoeyPinz (Instagram, Twitter (X), Facebook, TikTok, Minds, YouTube) Subscribe: joeypinzconversations.com/su… 🎵 Music by Tom Izzo: @wahlsinger tomizzomusic.com Would you like to Sponsor Joey Pinz? Get the prospectus here: joeypinz.com/sponsor 💡 Support the Podcast: • Subscribe: joeypinzconversations.com/su… • Patreon: patreon.com/joeypinz • One-Time Payment: tinyurl.com/c6dx4hck Subscribe, follow, and rate with 5 stars if you enjoy these conversations. Connect with us across various platforms and don't forget to join our newsletter for updates! #Podcast #Conversations #PersonalGrowth #ThoughtLeadership #Mindfulness #SelfImprovement #LearningJourney #Motivation #ThoughtProvoking #KnowledgeSharing #LifeLessons #Interviews #Discipline #InspireChange #ListenAndLearn #MeaningfulDialogues #Empowerment #Curiosity #JoeyPinzChats #JoeyPinz #JoeyPinzDiscipline #JPC #JoeyPinnzConversations #PodMatch Want to be a guest on Joey Pinz Discipline Conversations? Send Joey Pinz a message on PodMatch, here: podmatch.com/hostdetailprevi… Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss ( 130 lbs.), family death, and found a 25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: joeypinz.com/sponsor Episode Links: linkedin.com/in/andrea-mcglo… moovila.com/