Look who got Caught Making It Matter Michael Rico 🤩 at our Fair Oaks Mall Location! Listening👂🏻is the most important part of our customer experience. Thank you Michael for always helping our customers 🙌🏼 #MASMIN #MASCMIM #DawgPound💪🏼 @LeaderWilliam93 @GlobalAlanT

Catching up on Twitter after vacation & I see @MeraCMall sharing Customer Experience tips! Great job Making It Matter! From MDP to the big screen. 🎉 Check out the AYS crossword puzzle in The Friendly Expert newsletter last week for a chance to win a prize pack! #MASCMIM #MASMIM

Good job #kirkcable thank you for making sure that our customers are taken care of ⁦@BrandieNicole28⁩ #TEAMEXE #ptowncenter #lifeatatt #MASCMIM ⁦@Aabjones_⁩

#thatsmysquad caught making it matter #mascmim !!!!! Good work Val !!! @MASMakeItMatter @waaaahsif @jillmill321 @404girl

7:58pm Customer: I need a need phone📱 @StevieAlan:Come on in, I can help you with that! Being patient & helpful were all the right ingredients to assure our customer got, not a great, but a SUPER customer experience. To everyone who make it matter EVERYDAY, thank you 🙏🏼#MASCMIM

The one and only Victor, Making It Matter and always taking care of his customers #mascmim #att #atyourservice @jerryfornwalt @AllyG52 @esmevolivas @KennyBurgette

Way to drive a positive customer experience #Axel!! your hard work and outstanding customer service will continue to drive customers into #ptowncenter @Mr_Feliciano20 @Aabjones_ #MASCMIM

Hey Mid-Atlantic, It’s #MakeItMatterMonday! Do you have an extraordinary experience you’d like recognized? Share it with me. I want to celebrate with you! Use #MASCMIM and you or someone you know might get CAUGHT MAKING IT MATTER! @MASMakeItMatter

What an honor! Providing an exceptional customer service and setting an example for my team is one of my favorite parts of my job!! #MASCMIM @404girl @DaleB1 @SharonakaE @RonBurns7ds @Syd_Johnson20

I did! Don’t wait! Tons of great tips on how to deliver an extraordinary customer experience! 🌟#MASCMIM #MASMAKEITMATTER #MAKEITMATTER

Hunter is making sure he #ServeCustomersFirst😎When a customer was struggling to carry her purse out to her car because it was heavy he stepped up to the plate and offered to carry it out for her delivering the full AT&T Experience👏🏽🌐 #MASCMIM @Shawn6222 @jerryfornwalt @404girl

A big THANK YOU to the entire team and their commitment to customer service. I can’t wait to see those Signature Moves mentioned in your comments. ✅✅#MakeItMatter #MASCMIM @ConnectwithCV