@virginmedia absolutely rubbish #internet #broadband provider, they absolutely fcuking don’t care, every month there is ab outage for a day or two, and thwy have @o2businessuk @O2 as bolton and another absolute shit, no coverage and cannot connect using mobile data #shit #rubbish

And just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.

@o2businessuk @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?

@O2 @o2businessuk hi there. I work in a school....we have 2 O2 phones for use on trips, but they will not work overseas. Apparently they should. Who can I contact to help me with this?

@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk

@o2businessuk I have spent about 4 hours on the phone to your account team which Inassume is in Asia somewhere. You sent my bank overdrawn by trying to take a large erroneous amount from the account, you then cancelled the Direct Debit, did not tell me you did this, but started to charge me for not having a DD! You then black marked my account of 5 years for bouncing the DD which you tried to take in error! Shocking… I will be moving to @VodafoneUK

It’s regarding the fact that Virgin bought 02 but since O2 don’t have a contact centre or anyone with any compassion what so ever, I thought I’d reach out to the company that bought them to see if you can help me. Basically @O2 have taken over £3k from my account over the past 4 years following a failure from @O2 to cancel a contract I had with them. I have spent the last 11 weeks discussing this with @o2businessuk and have spent over 12 hours (not consecutive) of my time on the phone to them to retrieve the funds you have taken From me. I have been told over and over again (over the last c30days) that the fund would be paid back to my account, but yet today I was told I have to speak to my bank to ask where my money is? I’d like someone from the UK to get in touch with me please

Money talks, or hopefully not in this case!

Born, bred & educated in Yorkshire. I salute you 🫡

Cancel the DD and let them phone you

I cancelled an @O2 @o2businessuk business mobile back in July. Every month I call O2 business call centre (it seems to be on the Indian Subcontinent somewhere) to try to resolve the issue, every month promised it will be sorted. Yet again charged another month for that number

@O2 @o2businessuk have caused me no end of problems with no resolution since 7th February 2025. Terrible service all round, no support, no service and now randomly cut me off without my authorisation. Disgusting.

Exactly, even if you don’t agree with everything someone says, you don’t resort to violence. People have lost a friend, a wife has lost her husband, a mother and father have lost their son, and two kids have lost their father. Some people just don’t have any respect.

That’s disgusting!! How can this be allowed? You can’t celebrate someone getting killed?! He was a Christian family man!

@O2 & @o2businessuk I really hope you do the right thing and cancel these next shows! @Apple & @AppleMusic is there something you can do too? @TRobinsonNewEra & @antmiddleton can you help push this too?

Hey @o2businessuk @VMO2business, it would be great if you actually followed through on phone calls regarding mistakes YOU made, which are screwing over small businesses, rather than us having to complain to the financial ombudsmen✨ So, call me?

@o2businessuk please just let me get a PAC code. I don't have the sim. Your help says I can do it through my online account. I have looked everywhere I can't find it and your "live-assistant" keeps failing then telling me I have to call you. I don't want to call you.

@o2businessuk I can’t get help online I really need to speak to someone about my account

70mph winds and rain yesterday, snow and ice today, RM certainly getting their pound of flesh from us these days.

@o2businessuk @O2 @TicketmasterUK did you know that i know all the words and i didn’t win tickets and that im v upset by this. anyone got a spear ticket for the raye show on the 23rd, ill pay idc😭