Honestly, that's the part that bothers me too.
We're constantly told governments monitor social media, collect data, analyze trends, and keep tabs on public discourse. If that's true, then they can't plausibly claim ignorance. The evidence, arguments, footage, reports, and public outrage have been impossible to miss for a long time.
At some point "they don't know" stops being an explanation.
Maybe they disagree with your conclusions. Maybe they're prioritizing strategic interests over humanitarian concerns. Maybe they're weighing factors the public doesn't see. But if they're paying as much attention as we're told they are, lack of awareness isn't a convincing answer.
The unsettling thought isn't that they're watching.
It's that they're watching, they know exactly what people are seeing, and they're making their decisions anyway.